Clinic Manager

KinwellHealth

. Support management and daily operations of Kinwell's Spokane Valley and 6th and Washington (Spokane) clinics.

Posted 10/1/2026full-timeSpokane Valley • Washington • United StatesMid-LevelSenior💰 $80,200 - $125,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinic management, operational efficiency, and compliance with healthcare regulations. Proven ability to enhance patient experience and achieve strategic goals through effective team leadership and financial oversight.

Highest-signal resume keywords

Clinic Management ExperienceCompliance With HIPAA, OSHA, CMSFinancial Performance AnalysisPatient Experience ImprovementTeam Leadership And Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Primary Care Clinic ManagementOperational Policy ImplementationQuality Improvement InitiativesEMR Experience (Epic)Budget ManagementHealthcare AdministrationMedicare Advantage KnowledgeData AnalysisPatient Health Metrics EducationService Recovery Management

Soft Skills

Organizational SkillsAnalytical SkillsProblem-Solving SkillsCommunication SkillsTeam Collaboration

Tools & Technologies

Windows Operating SystemMicrosoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

CMARNLPN

Industry Keywords

Patient CareClinic AccreditationNet Promoter ScoreHealthcare ComplianceStaff Scheduling

About the role

Key responsibilities & impact

Support management and daily operations of Kinwell's Spokane Valley and 6th and Washington (Spokane) clinics.
Manage clinic support staff and foster team building, integrity, safety, continuous improvement, and recognition.
Collaborate with clinician partners to meet patient throughput, outcomes, satisfaction, safety, and efficiency metrics.
Oversee daily clinical operations, service delivery, workflows, efficiency, and safe, timely patient care.
Ensure compliance with local, state, and federal regulations, including HIPAA, OSHA, and CMS guidelines.
Maintain clinic accreditation and licensing requirements.
Assist with clinic strategic goals and organizational growth objectives.
Support staff scheduling and adequate operational coverage.
Address staff concerns and escalate issues to the Practice Manager.
Resolve escalated patient concerns and manage service recovery initiatives.
Monitor and improve the patient experience.
Monitor clinical outcomes and lead quality improvement initiatives.
Implement, monitor, and improve operational policies and procedures.
Ensure HR policy compliance and participate in recruitment and retention strategies.
Manage clinic budgets, expenses, and financial performance.
Analyze financial reports, profitability, sustainability, and cost-saving opportunities.
Collaborate with finance on billing, collections, and revenue cycle processes.
Communicate corporate initiatives and objectives to clinic teams.
Provide Practice Manager with details for monitoring and reporting clinic launch KPIs and suggest enhanced metrics.
Educate and coach staff on patient health metrics, turnaround times, performance, and improvement opportunities.
Occasional travel may be required.

Requirements

What you’ll need

Three years of experience as a primary care clinic manager.
Associate's degree in healthcare administration or equivalent working experience.
Track record of achieving and maintaining exceptional Net Promoter Scores.
Experience working with Epic or similar EMR.
Experience with and knowledge of Medicare Advantage plans.
Entrepreneurial outlook that thrives in an environment of uncertainty and willingness to progress in your career as the practice expands.
Excellent organizational, planning, analytical, prioritization and problem-solving skills.
Excellent verbal and written communication skills, including presentation skills.
Ability to work as a member of a team and implement constructive feedback.
Ability to exercise judgment in handling sensitive and confidential information discreetly and professionally.
CMA, RN or LPN with clinic management experience. (Preferred)
Skilled in operating a computer in a Windows environment utilizing Outlook, Word, and Excel. (Preferred)
Experience with increasing practice utilization. (Preferred)
Ability to lift or carry items weighing up to 25 pounds.
Ability to use a keyboard and computer for extended periods and communicate clearly in person and by telephone.
Must provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines.

Benefits

Comp & perks

Paid Time Off & Paid Holidays
Medical/Vision/Dental Insurance
Personal Funding Accounts (HSA, FSA, DCA)
401K
Basic Life Insurance
Disability-Short Term and Long-Term
Supplemental Life and ADD&D
Tuition Reimbursement for qualifying programs
Employee Assistance
Religious or medical exemption process for influenza and Hepatitis B vaccines
Reasonable accommodations for applicants with disabilities