KinwellHealth

Physician Assistant

• Provide coverage for sick and vacation time across Kinwell clinics in Redmond, Mill Creek, Lynnwood, and Bellingham
• Greet patients and prepare them for physical examinations, including obtaining vital signs, weight, height, reviewing medications and medical history, allergies, and performing ancillary tests
• Assist physicians during patient examinations and treatment
• Provide patients with information regarding their visits and ensure comfort before and during exams
• Set up for and assist in procedures as needed
• Dispense medications and medical supplies as ordered by the physician
• Perform rapid testing, blood draws, and other routine lab procedures as ordered
• Prepare specimens for laboratory testing and manage lab-related documentation
• Maintain cleanliness and organization of examination rooms, clinic spaces, equipment, and stockrooms
• Perform routine maintenance checks and sterilization of medical equipment
• Stock clinic rooms and lab areas with necessary supplies and materials
• Maintain inventory and reorder lab and clinic supplies as necessary
• Assist with clinic and clinician schedules to maximize efficiency and patient flow
• Collaborate with Patient Care Coordinators to review visit schedules and support daily clinical huddles
• Facilitate daily huddle review for patients requiring multiple care team resources or special considerations
• Maintain accurate patient visit, test, and treatment documentation in the EMR system
• Follow HIPAA guidelines and safety rules
• Participate in team meetings and contribute to patient care, clinic operations, and workflow improvements

Certified Medical Assistant Float – $5,000 Sign-On Bonus, Pay Differential

Manager

• Support management and daily operations of Kinwell's Spokane Valley and 6th and Washington (Spokane) clinics.
• Manage clinic support staff and foster team building, integrity, safety, continuous improvement, and recognition.
• Collaborate with clinician partners to meet patient throughput, outcomes, satisfaction, safety, and efficiency metrics.
• Oversee daily clinical operations, service delivery, workflows, efficiency, and safe, timely patient care.
• Ensure compliance with local, state, and federal regulations, including HIPAA, OSHA, and CMS guidelines.
• Maintain clinic accreditation and licensing requirements.
• Assist with clinic strategic goals and organizational growth objectives.
• Support staff scheduling and adequate operational coverage.
• Address staff concerns and escalate issues to the Practice Manager.
• Resolve escalated patient concerns and manage service recovery initiatives.
• Monitor and improve the patient experience.
• Monitor clinical outcomes and lead quality improvement initiatives.
• Implement, monitor, and improve operational policies and procedures.
• Ensure HR policy compliance and participate in recruitment and retention strategies.
• Manage clinic budgets, expenses, and financial performance.
• Analyze financial reports, profitability, sustainability, and cost-saving opportunities.
• Collaborate with finance on billing, collections, and revenue cycle processes.
• Communicate corporate initiatives and objectives to clinic teams.
• Provide Practice Manager with details for monitoring and reporting clinic launch KPIs and suggest enhanced metrics.
• Educate and coach staff on patient health metrics, turnaround times, performance, and improvement opportunities.
• Occasional travel may be required.

Clinic Manager

Referral Coordinator

• Manage patient referrals to specialists, external healthcare providers, and other service providers.
• Process, coordinate, prioritize, and follow up on patient referrals to ensure timely transitions of care.
• Identify referral-process issues and delays and implement solutions.
• Schedule specialist and external-provider appointments based on patient needs, insurance requirements, and provider availability.
• Maintain referral processes and workflows and implement improvements.
• Provide medical records, information, and referral documents to providers promptly.
• Verify insurance coverage and obtain required pre-authorizations.
• Develop relationships with external providers and specialists.
• Communicate referral status, appointment details, preparation instructions, and follow-up actions to patients.
• Address patient inquiries and concerns related to referrals.
• Document referral information in the EMR, including follow-up actions, appointment confirmations, and patient communication.
• Maintain referral records and report referral statuses.
• Ensure compliance with federal and state regulations, including HIPAA.