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Global Human Resources Manager
KioSoft Technologies. Oversee day-to-day HR operations across Canada, the United States, and China .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing HR operations across multiple countries, ensuring compliance with employment laws, and developing global HR policies. Proficient in employee relations, recruitment, performance management, and HRIS management.
Highest-signal resume keywords
HR Operations ManagementEmployment Law ComplianceEmployee RelationsHRIS ManagementGlobal Recruitment Lifecycle
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Policy DevelopmentPerformance ManagementCompensation AdministrationBenefits AdministrationRecruitmentWorkforce PlanningOrganizational RestructuringPayroll AdministrationEmployee Documentation ManagementBackground Checks Coordination
Soft Skills
Strong CommunicationOrganizational SkillsProblem-SolvingInterpersonal SkillsProfessional Discretion
Tools & Technologies
HRISPayroll Platforms
Certifications & Qualifications
CHRPCHRLSHRM-CPSHRM-SCP
Industry Keywords
Global HR OperationsCross-Cultural EnvironmentsInternational PayrollChange ManagementTechnology Sector
About the role
Key responsibilities & impact- Oversee day-to-day HR operations across Canada, the United States, and China
- Ensure compliance with applicable employment laws, regulations, and statutory requirements in each country
- Develop, implement, and maintain global HR policies, employee handbooks, and procedures
- Manage employee records, employment agreements, organizational charts, and HR documentation
- Partner with external legal counsel and local HR representatives on employment-related matters
- Streamline HR processes and improve operational efficiency
- Manage the full recruitment lifecycle, including postings, screening, interviews, offers, and onboarding
- Support workforce planning, organizational restructuring, and succession planning
- Develop standardized onboarding and offboarding processes across all locations
- Coordinate background checks, employment verification, and immigration or work authorization requirements
- Serve as the primary HR contact for employees and managers across all locations
- Provide guidance on employee relations, workplace conflicts, disciplinary actions, and performance concerns
- Conduct workplace investigations and ensure fair, consistent, legally compliant resolutions
- Lead performance reviews, goal-setting initiatives, and employee development programs
- Coach managers on performance management, engagement, and leadership practices
- Manage terminations, resignations, and organizational changes in accordance with local legislation
- Oversee payroll administration across Canada, the United States, and China
- Administer benefits programs and support compensation reviews, benchmarking, and pay equity assessments
- Manage leave programs, vacation entitlements, statutory holidays, and legally required benefits
- Align HR initiatives with KioCafé's business objectives
- Support organizational design, reporting structures, workforce changes, leadership development, training, and career progression
- Manage HRIS, dashboards, reports, data accuracy, confidentiality, documentation, and record retention
- Automate and improve HR workflows
- Prepare HR reports and updates for senior leadership
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5–7+ years of progressive HR experience, including experience in an HR Manager or HR Business Partner role
- Experience supporting employees across multiple countries or jurisdictions
- Strong knowledge of Canadian employment legislation, with working knowledge of U.S. employment laws
- Experience coordinating HR matters in China, including working with local HR teams or external advisors
- Demonstrated experience in employee relations, recruitment, performance management, compensation, benefits, and HR compliance
- Experience working with HRIS and payroll platforms
- Strong communication, organizational, problem-solving, and interpersonal skills
- Ability to handle sensitive and confidential information with professionalism and discretion
- Ability to work independently and manage competing priorities across different time zones
- Preferred: CHRP, CHRL, SHRM-CP, SHRM-SCP, or equivalent HR certification
- Preferred: Experience working in a global technology, manufacturing, or operations-focused organization
- Preferred: Experience supporting organizational growth, restructuring, or change management
- Preferred: Familiarity with international payroll and benefits administration
- Preferred: Experience working with distributed teams and cross-cultural environments
Benefits
Comp & perks- Employee benefits programs, including health insurance, retirement plans, and other regional benefits
- Bonuses and commissions administration
- Employee leave programs, vacation entitlements, and statutory holidays
- Legally required benefits
- Career progression initiatives
- Employee training and leadership development initiatives