KioSoft Technologies

Product Manager

• Define and execute the overall product vision, strategy, and roadmap aligned with KioCafé's business objectives
• Lead product planning and prioritization across hardware, software, payment solutions, and connected devices
• Identify market opportunities, emerging technologies, customer needs, and competitive trends
• Develop business cases for new products, enhancements, and strategic investments
• Present product strategies, roadmaps, performance updates, and recommendations to senior leadership
• Oversee the end-to-end product lifecycle from concept and requirements gathering through development, testing, launch, and ongoing improvement
• Translate business and customer requirements into product specifications and development priorities
• Partner with Engineering teams to align technical capabilities and delivery timelines
• Manage product enhancements, feature prioritization, version releases, and lifecycle decisions
• Coordinate product testing, validation, pilot programs, and user acceptance testing
• Establish product quality, reliability, usability, and performance standards
• Lead initiatives involving unattended payment systems, self-service equipment, embedded software, and connected hardware
• Oversee integrations between physical equipment, payment processing systems, software platforms, and cloud-based services
• Collaborate with technical teams on connectivity, device management, payment integrations, and system interoperability
• Work with Engineering and manufacturing partners on hardware design, component selection, functionality, and production readiness
• Partner with Engineering, Sales, Marketing, Operations, Customer Support, and Finance on product priorities
• Coordinate product initiatives across teams in Canada, the United States, and China
• Lead go-to-market planning, product positioning, value propositions, training, documentation, and launch support
• Support pricing strategies, cost analysis, and profitability assessments
• Monitor product adoption, customer feedback, sales performance, and post-launch results
• Establish and monitor product performance indicators including adoption, reliability, customer satisfaction, revenue contribution, and profitability
• Drive continuous improvement in product development processes and cross-functional collaboration
• Provide strategic direction, mentorship, and development for product managers and product team members
• Establish accountability, performance expectations, resource allocation, and organizational development within the product function

Explore Head of Product at KioSoft Technologies. Review requirements and application details.

Head of Product

Account Executive

• Identify, prospect, and develop new business opportunities across target industries and markets
• Generate qualified leads through outbound prospecting, networking, referrals, and industry events
• Manage the full sales cycle from initial outreach and discovery through proposals, negotiations, and closing
• Develop and maintain a strong pipeline of prospective customers
• Meet or exceed established sales targets, revenue goals, and performance metrics
• Identify opportunities to expand KioCafé's presence within existing and new markets
• Develop strategic relationships with decision-makers and key stakeholders
• Build and maintain strong relationships with prospective and existing customers
• Understand customer business needs, operational challenges, and purchasing requirements
• Present KioCafé's products and solutions in a clear, compelling, and consultative manner
• Conduct product demonstrations, presentations, and customer meetings
• Develop tailored proposals and recommendations based on customer requirements
• Serve as a trusted point of contact throughout the sales process
• Coordinate with internal teams to ensure a smooth transition from sales to implementation
• Work with sales leadership to develop territory plans, account strategies, and revenue growth initiatives
• Identify emerging market opportunities and potential strategic partnerships
• Monitor industry trends, competitor activities, and customer requirements
• Provide feedback to Product and Marketing teams regarding customer needs and market opportunities
• Support expansion into new industries, geographic markets, and customer segments
• Represent KioCafé at trade shows, conferences, networking events, and customer meetings
• Maintain accurate records of customer interactions, opportunities, and sales activities within the CRM system
• Prepare sales forecasts, pipeline reports, and performance updates
• Track sales activities, conversion rates, and revenue performance
• Manage proposals, pricing discussions, contracts, and sales documentation
• Collaborate with Finance and Operations to ensure accurate order processing and customer onboarding
• Identify opportunities to improve sales processes, tools, and overall efficiency
• Partner with Marketing to support lead generation campaigns and sales initiatives
• Collaborate with Product Management to understand product capabilities, features, and competitive advantages
• Work with Operations and Customer Support to coordinate installations, implementations, and customer requirements
• Communicate customer feedback and market insights to internal stakeholders
• Support a collaborative, customer-focused, and results-driven sales culture

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Product Designer

• Assist in designing intuitive user interfaces for touchscreen kiosks, mobile applications, and web-based platforms
• Create wireframes, mockups, user flows, prototypes, and high-fidelity designs
• Support the development of consistent visual design systems and reusable UI components
• Collaborate with Product and Engineering teams to translate business requirements into effective user experiences
• Ensure designs are visually appealing, accessible, responsive, and easy to navigate
• Incorporate feedback from internal stakeholders and customers into design improvements
• Assist with user research, usability testing, and customer feedback collection
• Identify opportunities to improve navigation, ordering workflows, and overall user experience
• Analyze user behavior and feedback to recommend design improvements
• Support testing of new features and interfaces before product launches
• Prepare design specifications, assets, and documentation for development teams
• Collaborate with Marketing to maintain consistent branding across customer-facing platforms
• Participate in design reviews, brainstorming sessions, and product planning meetings
• Stay informed on emerging UX/UI trends, design tools, and best practices

Explore Junior UX/UI Designer at KioSoft Technologies. Review requirements and application details.

Junior UX/UI Designer

Human Resources

• Oversee day-to-day HR operations across Canada, the United States, and China
• Ensure compliance with applicable employment laws, regulations, and statutory requirements in each country
• Develop, implement, and maintain global HR policies, employee handbooks, and procedures
• Manage employee records, employment agreements, organizational charts, and HR documentation
• Partner with external legal counsel and local HR representatives on employment-related matters
• Streamline HR processes and improve operational efficiency
• Manage the full recruitment lifecycle, including postings, screening, interviews, offers, and onboarding
• Support workforce planning, organizational restructuring, and succession planning
• Develop standardized onboarding and offboarding processes across all locations
• Coordinate background checks, employment verification, and immigration or work authorization requirements
• Serve as the primary HR contact for employees and managers across all locations
• Provide guidance on employee relations, workplace conflicts, disciplinary actions, and performance concerns
• Conduct workplace investigations and ensure fair, consistent, legally compliant resolutions
• Lead performance reviews, goal-setting initiatives, and employee development programs
• Coach managers on performance management, engagement, and leadership practices
• Manage terminations, resignations, and organizational changes in accordance with local legislation
• Oversee payroll administration across Canada, the United States, and China
• Administer benefits programs and support compensation reviews, benchmarking, and pay equity assessments
• Manage leave programs, vacation entitlements, statutory holidays, and legally required benefits
• Align HR initiatives with KioCafé's business objectives
• Support organizational design, reporting structures, workforce changes, leadership development, training, and career progression
• Manage HRIS, dashboards, reports, data accuracy, confidentiality, documentation, and record retention
• Automate and improve HR workflows
• Prepare HR reports and updates for senior leadership

Explore Global Human Resources Manager at KioSoft Technologies. Review requirements and application details.

Global Human Resources Manager

Marketing

• Develop and execute comprehensive marketing strategies aligned with KioCafé's business objectives
• Build and strengthen brand awareness across target industries and markets
• Develop brand messaging, positioning, and value propositions
• Identify market opportunities, customer segments, and competitive trends
• Establish marketing plans, budgets, timelines, and performance objectives
• Ensure consistent brand identity across digital, print, sales, and customer-facing materials
• Plan, execute, and optimize digital marketing campaigns
• Manage website content, SEO, digital advertising, email marketing, marketing automation, and social media initiatives
• Develop lead generation campaigns supporting the sales pipeline and customer acquisition
• Monitor campaign performance and optimize activities based on data and results
• Create website copy, brochures, presentations, case studies, newsletters, product materials, and promotional assets
• Coordinate product photography, videos, demonstrations, and promotional content
• Manage external agencies, designers, freelancers, and marketing vendors
• Support public relations, company announcements, and corporate communications
• Partner with Product Management and Sales on go-to-market strategies, product positioning, launch campaigns, and sales enablement materials
• Support product demonstrations, trade shows, conferences, and industry events
• Conduct competitive research and market analysis
• Develop customer success stories and case studies
• Align marketing campaigns with Sales revenue and lead-generation goals
• Collaborate with Product and Engineering teams on product capabilities and technical differentiators
• Coordinate marketing initiatives across Canada, the United States, and China
• Provide regular updates on marketing performance, campaign results, and growth opportunities
• Establish and track marketing KPIs, including lead generation, conversion rates, campaign ROI, website traffic, and engagement
• Manage marketing budgets and allocate resources
• Analyze performance and recommend improvements
• Maintain campaign and lead data in CRM and marketing platforms
• Improve marketing processes, reporting, and automation

Explore Marketing Manager at KioSoft Technologies. Review requirements and application details.

Open roles

Head of Product

Account Executive

Junior UX/UI Designer

Global Human Resources Manager

Marketing Manager