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Kira

Head of Deployment Strategy

Kira

. Personally own a portfolio of large enterprise accounts, starting with a multimillion-dollar partnership with a university in London .

Posted 11/6/2026full-timeNew York City • New York • United StatesLead💰 $205,000 - $240,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in managing complex enterprise accounts and leading high-value client relationships, with a strong focus on AI tools and solutions. Proven ability to build trusted relationships with senior stakeholders and drive measurable business outcomes through effective collaboration and coaching.

Highest-signal resume keywords
Enterprise Account ManagementAI Tool PrototypingStakeholder Relationship BuildingCoaching and DevelopmentProcess Creation and Team Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Relationship ManagementPrompt EngineeringAI-Native AdoptionWorkflow DefinitionSOP CreationQuality Metrics DevelopmentTechnical Capability TranslationComplex Product FluencyDeployment StrategyExecutive Business Reviews
Soft Skills
Trust BuildingConflict ResolutionAdaptabilityCommunicationCollaboration
Tools & Technologies
KiraAI ToolsEnterprise SaaSProduct ConfigurationStakeholder Alignment Workshops
Industry Keywords
Strategic PartnershipsProfessional ServicesPrivate EquityConsulting EngagementsHigh-Value Client Relationships

About the role

Key responsibilities & impact
  • Personally own a portfolio of large enterprise accounts, starting with a multimillion-dollar partnership with a university in London
  • Lead high-priority rollouts from contract signature through go-live, adoption, measurable impact, renewal, and expansion
  • Build trusted relationships with senior customer stakeholders, including executives, owners, investors, academic leaders, and operational leadership
  • Manage competing stakeholder interests
  • Run executive business reviews and stakeholder alignment workshops
  • Spend extended time on-site with customers, including in the UK, to understand operations and identify key problems
  • Partner with product and engineering to shape Kira based on customer needs
  • Help prioritize customer and internal requirements
  • Evaluate customer context and select the best Kira version or configuration
  • Build AI-tool prototypes to test and validate solutions before full development
  • Translate technical capabilities into actionable business outcomes
  • Configure organizations, build AI-generated courses, and define workflows in the product
  • Manage and coach Deployment Strategists
  • Create playbooks, SOPs, quality metrics, and operating rhythms from scratch
  • Support the team during executive escalations, renewals, scope negotiations, and difficult conversations
  • Collaborate with Kira’s co-founders, product, design, engineering, and go-to-market teams

Requirements

What you’ll need
  • 8+ years of experience, including significant time leading complex, high-value client relationships
  • Hands-on experience leading complex client or customer relationships, such as consulting engagements, enterprise accounts, strategic partnerships, private equity, professional services, or enterprise SaaS/AI account leadership
  • Experience personally performing hands-on work and coaching others through it
  • Track record of earning trust with C-suite and owner-level stakeholders on demanding, politically complex accounts
  • Experience managing, coaching, or developing people
  • Experience building processes and teams from scratch
  • Fluency with complex products and comfort working alongside engineers to scope and deploy solutions
  • Extensive hands-on experience using AI tools in day-to-day work
  • Track record of helping others adopt AI-native ways of working
  • Comfort operating in ambiguity and pushing back on customers and internal teams
  • Willingness to travel internationally, including extended on-site stretches in the UK
  • Fluency in prompt engineering
  • Ability to work on-site in New York City 4 days a week or relocate to do so
  • Legally authorized to work in the U.S.
  • Nice to have: prior founder or early-stage, fast-growing company experience

Benefits

Comp & perks
  • Variable compensation
  • Meaningful equity
  • Medical, dental, vision and life insurance
  • Medical insurance plan with 100% coverage of employee
  • Daily lunch credit through DoorDash in office
  • Free DashPass for work or personal use
  • Wellhub Membership with company-paid access to premium gym networks
  • Access to 60+ wellness apps
  • 1:1 coaching sessions spanning fitness, mental health, nutrition, and sleep
  • 401(k) matching
  • Pet friendly office