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Kiva

Email Marketing Associate

Kiva

. Support intake, planning, building, QA, scheduling, and deployment of campaigns across multiple stakeholders .

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $52,000 - $64,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in email marketing and lifecycle marketing, with hands-on experience in Iterable or similar marketing automation platforms. Strong analytical skills and attention to detail are essential for optimizing workflows, audience segmentation, and campaign performance.

Highest-signal resume keywords
Iterable Marketing AutomationEmail MarketingAudience SegmentationCampaign ExecutionProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lifecycle MarketingMarketing OperationsA/B TestingData AnalysisQA Processes
Soft Skills
Attention to DetailOrganizational SkillsProblem-Solving SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
AsanaBrazeKlaviyoSalesforce Marketing CloudSpreadsheets
Industry Keywords
Campaign Performance MetricsCustomer EngagementRetention ProgramsMarketing Automation WorkflowsCustomer Data Quality

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support intake, planning, building, QA, scheduling, and deployment of campaigns across multiple stakeholders
  • Build, maintain, and optimize complex workflows and lifecycle journeys using Iterable
  • Execute A/B tests and support experimentation initiatives
  • Conduct QA across content, links, personalization, segmentation, rendering, and user experience
  • Develop and maintain reusable templates, workflows, and operational processes
  • Maintain project timelines, dependencies, and deliverables in Asana
  • Build and maintain audience segments, dynamic lists, suppression logic, and targeting rules within Iterable
  • Support personalization, frequency capping, and segmentation initiatives
  • Audit, document, and improve customer data for lifecycle marketing
  • Partner with Product, Engineering, and Analytics teams to improve customer data quality and lifecycle capabilities
  • Identify opportunities to improve automation, segmentation, and triggered messaging programs
  • Monitor and report on campaign and lifecycle performance metrics
  • Document campaign learnings, experiment results, audience logic, and operational best practices
  • Share insights and maintain documentation to improve team knowledge, efficiency, and cross-functional collaboration
  • Support testing, research, and analytical initiatives that improve customer engagement and retention
  • Identify opportunities to improve automation, targeting, and operational processes

Requirements

What you’ll need
  • Authorization to work in the United States on a permanent, full-time basis
  • 1–3 years of experience in email marketing, technical production, lifecycle marketing, CRM administration, marketing operations, or a related field
  • Hands-on experience with Iterable or a similar marketing automation platform (e.g., Braze, Klaviyo, Salesforce Marketing Cloud)
  • Experience supporting campaign execution, marketing automation workflows, audience segmentation, or QA processes
  • Strong attention to detail and organizational skills
  • Experience managing multiple concurrent projects with competing deadlines
  • Comfort working with data, spreadsheets, and marketing performance metrics
  • Strong problem-solving skills and ability to learn new systems and technologies quickly and troubleshoot issues independently
  • Excellent written and verbal communication skills and ability to collaborate across teams
  • Interest in lifecycle marketing, email marketing, marketing operations, retention programs, or CRM
  • Passion for Kiva's mission and expanding financial access around the world
  • Must reside in one of: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Kansas, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, New York, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, or Washington
  • No visa sponsorship available

Benefits

Comp & perks
  • Work-from-home position
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Parental leave
  • Professional development
  • 401k matching
  • Unlimited PTO
  • Flexible lifestyle spending account (JOON) with an annual stipend for Wellness, Professional Development, or Working from Home
  • Opportunities to connect with and learn from colleagues and partners around the world
  • Many benefits are subsidized or fully paid for by Kiva