Social Media Associate

Kiva

. Develop and execute a comprehensive social media strategy .

Posted 10/19/2026full-timeRemote • United StatesJuniorMid-Level💰 $51,700 - $62,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing social media strategies, managing content creation and scheduling, and optimizing channel performance through data analysis. Proficient in using social media management tools and maintaining brand consistency across various platforms.

Highest-signal resume keywords

Social Media ManagementSprout SocialContent CreationCommunity EngagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media StrategyContent PlanningPerformance ReportingCopywritingTrend TrackingAlgorithm MonitoringEngagement MetricsBrand Guidelines ImplementationDigital Presence ManagementChannel Optimization

Soft Skills

Attention to DetailProfessional CommunicationIndependent WorkIssue TriageOperational Consistency

Tools & Technologies

Sprout SocialCanva

Industry Keywords

NonprofitCommunity EngagementDigital MarketingSocial Media ChannelsContent Calendar

About the role

Key responsibilities & impact

Develop and execute a comprehensive social media strategy
Manage day-to-day content planning, creation, and scheduling
Optimize channel performance using data and trends
Maintain a consistent and engaging digital presence aligned with organizational priorities
Manage Instagram and Facebook channels
Recommend potential expansion to YouTube, Pinterest, Reddit, TikTok, or other channels
Plan, pitch, and manage design and copywriting for organic social content
Build organic strategies for expanding to new channels
Coordinate with Creative and Communications teams to source assets and narratives
Plan and adapt content for annual marketing campaigns such as Giving Tuesday and donation drives
Monitor social media algorithm changes and adapt strategies
Maintain organized, current, and presentable social profiles
Administer Sprout Social for scheduling, trend tracking, and performance reporting
Document posts in the content calendar
Ensure accurate copy, tagging, formatting, links, and accessibility practices such as alt text
Monitor comments, messages, and mentions daily
Respond to routine inquiries and comments in alignment with brand guidelines
Escalate comments or direct messages to the appropriate Kiva team
Compile monthly social performance reports
Track reach, engagement, follower growth, CTR, and top-performing posts
Share insights with the Growth & Lifecycle team

Requirements

What you’ll need

At this time, only applicants with authorization to work in the United States on a permanent, full-time basis will be considered
Kiva cannot provide visa sponsorship
2+ years of experience managing social media publishing and community engagement
Demonstrated experience in social media management for established brands (nonprofit or corporate)
Experience with Sprout Social or similar social management platforms
Experience with Canva and implementing brand guidelines into designs
Strong attention to detail and operational consistency
Clear, professional written communication skills
Ability to triage and escalate issues appropriately
Comfortable working independently within a defined scope
Final candidate must be authorized to work in one of the listed states: AZ, CA, CO, DE, FL, GA, IL, KS, LA, MA, MD, ME, MI, MN, NY, OH, OR, SC, TX, UT, VA, or WA

Benefits

Comp & perks

A work-from-home position
An opportunity to improve real lives, solve hard problems, and change the world
Friendly, supportive, and adventurous environment with a team of engaged colleagues
Comprehensive, industry-leading benefits package including health, dental, and vision insurance
Parental leave
Professional development
401k matching
Unlimited PTO
Opportunities to connect with and learn from colleagues and partners around the world
Many benefits are subsidized or fully paid for by Kiva