Mobile Maintenance Technician

KNAPP North America

. Provide first-class maintenance and support for customers operating automated storage and retrieval systems and storage and picking systems .

Posted 10/7/2026full-timeSanta Fe Springs • California • United StatesMid-LevelSenior💰 $30 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing electro-mechanical faults, providing preventative maintenance, and delivering exceptional customer service in automated storage and retrieval systems. Proficient in mechanical assembly, electrical circuit interpretation, and maintaining effective communication with clients and operational teams.

Highest-signal resume keywords

Electro-Mechanical Fault DiagnosisPreventative MaintenanceMechanical Strip-Down/Re-AssemblyCustomer Service SkillsElectrical Circuit Diagram Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical AptitudeBasic Field WiringMachine CalibrationSystem TestingRisk AssessmentOperation of Hand ToolsAssembly Drawings InterpretationAttention to DetailComputer LiteracyPhysical Ability to Lift 50–100 Pounds

Soft Skills

Clear CommunicationExceptional Follow-Up SkillsCultural Diversity AppreciationWillingness to LearnProfessional Etiquette

Tools & Technologies

Automated Storage SystemsMicrosoft Office

Certifications & Qualifications

Valid Driving LicensePassport or Ability to Obtain Passport

Industry Keywords

Maintenance SupportEmergency Breakdown SupportQuality CommunicationPerformance StandardsDrug-Free Workplace Policy

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide first-class maintenance and support for customers operating automated storage and retrieval systems and storage and picking systems
Diagnose electro-mechanical faults and failures
Provide preventative maintenance as part of a resident service and support system
Provide 24-hour maintenance support or support according to customer schedules
Respond efficiently to customer needs under a first-time-right policy
Participate in site-related meetings with customers and KNAPP
Provide emergency breakdown and maintenance support
Build effective working relationships with customers and operational agents
Achieve performance standards for output, response speed, repair quality, and workmanship
Provide maintenance support for other installed-system issues
Maintain quality communication with customers and KNAPP
Write clear, legible reports
Implement site quality, safety, and statutory procedures
Meet regularly with the Maintenance Operations Manager to discuss activities and progress
Log spares usage accurately and promptly with the customer and KNAPP spare parts team
Maintain tools and equipment in presentable, usable condition
Submit accurate weekly timesheets and documentation for supervisor sign-off
Train customers’ maintenance teams

Requirements

What you’ll need

Minimum 6 years’ experience in a relevant industry or service
Valid driving license
Ability to communicate clearly verbally and in writing
Proven track record working independently and on customers sites
Mechanical strip-down/re-assembly, basic field wiring, machine calibration, and system testing
Ability to work within an assigned timeframe to complete reactive repairs
Ability to interpret and work with electrical circuit diagrams
Ability to carry out risk assessments successfully
Mechanical aptitude, including the ability to read assembly drawings
Operation of hand tools and ability to assemble parts onto equipment
Ability to follow setup instructions, assembly drawings, and checklists
Attention to detail and exceptional follow-up skills
Excellent customer service skills
Superior communication skills
Computer literacy with basic Microsoft Office skills
Willingness to learn and adapt to changing role requirements
Appreciation of cultural diversity
Willingness to travel as and where required or requested
Passport or ability to obtain passport
Physical ability may include lifting between 50–100 pounds
Professional etiquette required at all times
Strict adherence to KNAPP’s drug-free workplace policy and completion of drug screening

Benefits

Comp & perks

Industry competitive compensation
Health, dental, vision, and life insurance
Flexible Spending Accounts
Short & Long Term Disability
401k with employer match and no vesting
Paid Vacation & Holidays
Paid Parental Leave
Subsidized child-care
Tuition Reimbursement
Pet Insurance
Corporate Social Responsibility including recycling, sustainability, and volunteering