Mobile Maintenance Technician

KNAPP North America

. Provide first-class maintenance and support for customers operating and maintaining automated storage, retrieval, storage, and picking systems .

Posted 9/24/2026full-timeClear Lake • Iowa • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing electro-mechanical systems, providing first-class maintenance support, and maintaining effective communication with customers. Proficient in mechanical assembly, risk assessment, and adhering to quality and safety procedures.

Highest-signal resume keywords

Electro-Mechanical Fault DiagnosisPreventative MaintenanceMechanical Strip-Down/Re-AssemblyElectrical Circuit Diagram InterpretationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Machine CalibrationSystem TestingBasic Field WiringOperation of Hand ToolsAssembly Drawing InterpretationRisk AssessmentSpare-Parts LoggingReactive RepairsQuality CommunicationDocumentation Accuracy

Soft Skills

Attention to DetailExceptional Follow-Up SkillsClear Verbal and Written CommunicationCultural Diversity AppreciationWillingness to Learn and Adapt

Tools & Technologies

Microsoft OfficeMaintenance ToolsSpare-Parts Management Systems

Certifications & Qualifications

Valid Driving LicensePassport or Ability to Obtain Passport

Industry Keywords

Automated Storage SystemsMaintenance SupportCustomer Relationship ManagementQuality and Safety ProceduresDrug-Free Workplace Compliance

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide first-class maintenance and support for customers operating and maintaining automated storage, retrieval, storage, and picking systems
Diagnose and repair electro-mechanical faults and failures
Provide preventative maintenance as part of a resident service and support system
Provide 24-hour maintenance support or support according to customer schedules
Respond efficiently to customers in coordination with on-site maintenance departments, following a first-time-right policy
Participate in customer and KNAPP site-related meetings
Provide emergency breakdown and maintenance support
Build effective working relationships with customers and operational agents
Achieve performance standards for output, response speed, repair quality, and workmanship
Provide maintenance support for installed systems and related issues
Maintain quality communication with customers and KNAPP
Write clear, legible reports
Implement site quality, safety, and statutory procedures
Meet regularly with the Maintenance Operations Manager to discuss activities and progress
Accurately log spare-parts usage with customers and KNAPP’s spare-parts team
Maintain tools and equipment in presentable, usable condition
Ensure timesheets and documentation are accurate and submitted weekly for supervisor sign-off
Train customers’ maintenance teams

Requirements

What you’ll need

Ideal candidate based in the Clear Lake, Iowa area
Minimum 6 years’ experience in a relevant industry or service
Valid driving license
Ability to communicate clearly verbally and in writing
Proven track record working independently and on customers sites
Mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing
Ability to work within an assigned timeframe to complete reactive repairs
Ability to interpret and work with electrical circuit diagrams
Ability to carry out risk assessments successfully
Mechanical aptitude, including ability to read assembly drawings
Operation of hand tools and ability to assemble parts onto equipment
Ability to follow setup instructions, assembly drawings and checklists
Attention to detail and exceptional follow-up skills
Excellent customer service skills
Superior communication skills
Computer literacy with basic Microsoft Office skills
Willingness to learn and adapt to changing role requirements
Appreciation of cultural diversity
Willingness to travel as and where required or requested
Passport or ability to obtain passport
Professional etiquette required at all times
Ability to lift between 50–100 pounds
Must comply with KNAPP’s drug-free workplace policy and undergo drug screening

Benefits

Comp & perks

Industry competitive compensation
Great benefits with competitive employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with employer match and no vesting
Paid Vacation & Holidays
Paid Parental Leave
Subsidized child-care
Tuition Reimbursement
Pet Insurance
Corporate Social Responsibility including recycling, sustainability, and volunteering