Manager, Carrier Management

Knauf Insulation North America

. Define and maintain carrier network strategy, including mode mix, lane coverage priorities, and minimum carrier redundancy standards .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in carrier network strategy, including RFP management, carrier qualification, and performance governance. Proficient in utilizing TMS, SAP, and CarrierSource to optimize carrier relationships and ensure compliance across logistics operations.

Highest-signal resume keywords

Carrier SourcingRFP ManagementCarrier Performance GovernanceTMS/SAP/CarrierSource ProficiencyFreight Audit and Settlement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Carrier QualificationRate NegotiationData GovernanceAnalytical SkillsCompliance ScreeningCapacity AssessmentContract AdministrationMarket IntelligenceInvoice AuditPerformance Scorecards

Soft Skills

Strong Negotiation SkillsEffective Cross-Functional CommunicationAttention to DetailRelationship BuildingAbility to Manage Competing Priorities

Tools & Technologies

TMSSAPCarrierSourceFourKites

Industry Keywords

Supply Chain ManagementLogisticsTransportationCarrier RelationshipsFreight Cost Variances

About the role

Key responsibilities & impact

Define and maintain carrier network strategy, including mode mix, lane coverage priorities, and minimum carrier redundancy standards
Assess carrier portfolio capacity against projected freight volumes and develop mitigation plans for coverage gaps
Align carrier supply-side capacity with demand signals from SC Planning and S&OP; escalate constraints cross-functionally
Manage end-to-end carrier qualification, including compliance screening and lane coverage assessment
Lead carrier solicitation and evaluate submitted rates against CPM benchmarks and threshold criteria
Own carrier onboarding, including SAP setup, TMS profile configuration, implementation calls, and FourKites activation
Own the annual RFP process, including scope definition, carrier criteria, rate evaluation methodology, and approval authority
Manage rate review and negotiation cycles; update TMS with contractual lane rates
Establish and enforce standard rate input formats and rate-comparison decision logic
Review and approve carrier freight invoices, including drop trailer, detention, and accessorial charges
Maintain visibility into freight cost variances and coordinate invoice approval workflows with Finance
Run the monthly CNCR process, including TMS scorecards, corrective action calls, and SharePoint documentation
Monitor carrier OTD, accessorial frequency, load note compliance, and tender acceptance rates
Define and manage escalation thresholds for carrier relationships
Serve as primary contact for strategic carrier relationships and maintain communication tracking
Lead new-carrier implementation and re-onboarding calls
Conduct network portfolio reviews and optimize carrier mix for service, cost, and capacity
Maintain carrier profiles and data integrity across TMS, CarrierSource, SAP, and FourKites
Integrate CNCR documentation with TMS performance data for a consolidated carrier health view

Requirements

What you’ll need

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field required
6-8 years of transportation or carrier sourcing experience
Experience leading RFP processes and managing carrier performance programs
Experience with TMS, SAP, and CarrierSource preferred
Strong negotiation skills with proven experience leading carrier RFP and rate negotiation processes
Deep understanding of carrier qualification, compliance, and onboarding requirements
Ability to build and govern carrier performance programs, including scorecards and corrective action processes
Strong analytical skills to assess network capacity, coverage gaps, and rate benchmarks
Working knowledge of SAP, TMS, CarrierSource, and FourKites
Skilled at building and maintaining strategic carrier relationships
Ability to coordinate freight settlement and invoice audit processes with Finance
Strong attention to detail and data governance discipline across multiple systems
Effective cross-functional communication with Transportation, Procurement, and Distribution Analytics
Ability to manage competing priorities across strategic sourcing and daily carrier performance issues
Carrier sourcing and RFP management
Carrier performance governance
TMS/SAP/CarrierSource proficiency
Contract and rate administration
Freight audit and settlement
Market and capacity intelligence

Benefits

Comp & perks

Free on-site Health Care Facility
Medical, Dental, Vision – starting on day one!
Virtual Medical Services
Fertility and adoption benefits
401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
Paid parental leave
Paid family leave
Company provided Salary Continuance (Short- term Disability)
Company paid life insurance
Paid Holidays
Vacation
Tuition Reimbursement
Employee Assistance Program (EAP)
Growth opportunities are available