District Manager

KnitWell Group

. Lead a team in creating a hospitable environment for store associates and customers .

Posted 9/23/2026full-timeMarietta • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and strategic planning capabilities to drive performance and profitability in a retail environment. Skilled in customer relationship management, team development, and operational execution to enhance the customer experience and achieve business results.

Highest-signal resume keywords

Multi-Store Leadership ExperienceCustomer Relationship ManagementStrategic PlanningOperational ExecutionEmployee Motivation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Selling StrategiesProfit/Loss AnalysisEBITDA ManagementCustomer Experience EnhancementReporting and Data Analysis

Soft Skills

Outstanding LeadershipCommunication SkillsInterpersonal SkillsTeam-Oriented EnvironmentProblem-Solving

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookTablet/Mobile DevicesSocial Media

Industry Keywords

Specialty RetailCustomer MindsetSelling CultureCommunity RelationshipsRetail Competitive Trends

About the role

Key responsibilities & impact

Lead a team in creating a hospitable environment for store associates and customers
Develop strategic leadership and business acumen skills in store leaders to maximize performance and profitability
Model exceptional customer service and relationship-building behaviors
Attract, develop, and retain high-performance teams and build future bench strength
Partner with senior field leadership and business partners to execute company initiatives across brand expression, selling culture, operations, and technology
Develop and cultivate customer, peer, and cross-functional relationships
Teach and develop Store leaders to become entrepreneurial business leaders
Deliver consistent business results by creating customer experiences and deepening relationships
Maintain understanding of selling culture and OMNI functionality, including order/ship from store, clienteling, and outreach
Develop and execute strategies for new customer acquisition and local community relationships
Use customer feedback and insights to enhance the selling culture and customer experience
Provide weekly Customer Mindset context and communicate NPS and district feedback
Manage expenses and control payroll
Use reporting to maximize district efficiencies and implement strategies and action plans
Monitor retail competitive trends and bring innovative solutions
Analyze Profit/Loss reports and drive EBITDA
Communicate expectations, provide guidance, deliver feedback, and empower team members

Requirements

What you’ll need

High School degree required
Bachelor’s degree strongly preferred
5+ years of multi-store leadership experience within specialty retail preferred
Outstanding leadership, communication, and interpersonal skills
Ability to inspire and delight customers, build trust with business partners, and foster a team-oriented environment
Demonstrated success driving results
Expertise in selling strategies and methodologies, strategic planning, operational execution, and employee motivation
Positive and self-motivated with a strong work ethic
Ability to push through obstacles and maintain high personal standards
Proficient computer skills, including Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media
Ability to identify and communicate macro or micro trends affecting the business
Ability to travel, work weekends, and attend networking events as required
Ability to move throughout a store and perform standing, walking, kneeling, stooping, climbing, lifting, bending, stretching, twisting, and reaching
Ability to lift objects up to 50 pounds

Benefits

Comp & perks

Equal opportunity employment
Reasonable accommodations for qualified applicants and employees with disabilities
Regular/full-time employment