Business Analyst

. Design, build, and maintain dashboards within Knock’s reporting platforms, such as Tableau, for management and executive reporting .

Posted 10/24/2026full-timeRemote • United StatesJunior💰 $86,500 - $114,000 per yearWebsite

Tools & technologies

PythonSQLTableau

Key responsibilities & impact

Design, build, and maintain dashboards within Knock’s reporting platforms, such as Tableau, for management and executive reporting
Establish repeatable, standardized reporting processes ensuring accuracy, consistency, and reliability
Determine appropriate metrics, data sources, and presentation methods for informed decision-making
Partner with business leaders to translate complex data into actionable insights
Own data quality standards across systems
Normalize, clean, and structure data tables for scalability and maintainability
Define, document, and enforce data definitions, naming conventions, and field mappings across platforms
Handle sensitive and confidential information, including PII, in compliance with security standards and data privacy best practices
Design and document processes and procedures for data workflows, reporting, and automation
Improve business-critical processes with minimal operational disruption
Maintain and optimize data pipelines for speed, reliability, and accuracy
Identify gaps, risks, and inefficiencies and recommend solutions
Learn and understand workflows and automations across teams
Evaluate and improve automations across sales, marketing, and operations
Partner with stakeholders to design scalable, data-driven solutions
Maintain, monitor, and improve automation logic and outputs
Identify opportunities to simplify current automations

What you’ll need

Strong analytical mindset with the ability to exercise independent judgment and solve complex business problems
Proficiency in Excel or Google Sheets, including formulas, lookups, and pivot tables
Working knowledge of SQL (joins, conditional logic)
Familiarity with Python, JSON structures, and delimited text formats is a plus
Experience with data visualization tools; Tableau, Power BI, or Looker experience is nice to have
Experience developing, maintaining, and validating data used for management reporting and operational decision-making
Experience cleaning, organizing, and maintaining data from CRMs or spreadsheets
Experience collaborating with marketing, sales, or operations teams on reporting or process improvement initiatives
Strong attention to detail when cleaning, mapping, and labeling data
Clear and effective communication skills
Ability to work independently, prioritize work, and adapt to changing business needs without close supervision
Ability to adapt to changing processes and new situations
Ability to perform under pressure, meet deadlines, and manage multiple priorities
Bachelor’s degree
Minimum of 1 year in an analytical, reporting, or technical support role
Ability to set up and constantly operate a computer
Ability to communicate and exchange accurate information via telephone or internet video applications
Ability to perform essential functions with or without reasonable accommodation

Comp & perks

Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment
Flexible Paid Time Off for full time employees
12 weeks paid parental leave for the birthing parent
6 weeks paid parental leave for the non-birthing parent
One thousand annually for professional development
Life, AD&D and Disability insurance for full time employees
401K (noncontributory by Knock) for all employees
$75 monthly allowance for health & wellness
Up to $400 monthly for a co-working space for eligible employees
$100 monthly allowance for home internet, mobile phone or other communication devices
$2,500 referral bonus for eligible employees
100% remote work culture
Flexible, people-first approach
Innovative, supportive, growth-oriented environment
Purpose-driven work improving the homeownership journey
Inclusive, respectful culture