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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing remote sales teams, with a focus on coaching, performance standards, and pipeline management. Proven ability to drive sales success in the mortgage industry while fostering an inclusive team environment.
Highest-signal resume keywords
Team LeadershipSales CoachingPipeline ManagementRemote Team ExperienceLending Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyLoan Application ProcessingData HygienePipeline InspectionActivity TrackingSales ForecastingCandidate InterviewingPerformance StandardsConversion MetricsOutreach Activity Management
Soft Skills
Strong CommunicationPresentation SkillsDirect FeedbackCoaching AbilityInclusive Practices
Tools & Technologies
MeridianLink Mortgage
Industry Keywords
MortgageReal EstateProptechAccount ExecutiveSales Development
About the role
Key responsibilities & impact- Lead a team of fully remote Account Executives
- Own team targets for outreach activity, leads, conversion, and monthly loan application volume
- Coach team members through weekly 1:1s, pipeline reviews, and live feedback on calls and partner meetings
- Hold Account Executives to production standards and intervene when performance falls behind
- Run weekly pipeline reviews, activity inspections, and forecast submissions
- Onboard and ramp new Account Executives to productivity
- Interview and hire Account Executives and build a candidate pipeline
- Equip the team to position the Knock Bridge Loan™ against alternatives and handle cost, rate, and timing objections
- Ensure compliant representation of Knock's partner lender relationships
- Maintain pipeline accuracy and data hygiene in MeridianLink Mortgage (MLM)
- Escalate systemic blockers to sales leadership with supporting evidence
- Partner with Lending Operations and Underwriting to keep submitted applications moving
Requirements
What you’ll need- Proven success carrying a team number, not just a personal quota
- Proven ability to coach sellers and diagnose whether an AE's problem is activity, targeting, or skill
- Working knowledge of how loan officers, team leads, and branch managers make decisions
- Ability to sell the product yourself and model the pitch in front of a partner
- Comfort inspecting pipeline and activity data
- Willingness to give direct feedback and hold a standard consistently across a team
- Strong communication and presentation skills
- Commitment to fostering inclusive, equitable practices
- Proven success in a fully remote, distributed team environment
- Recent lending experience required
- Minimum of 5 years of sales or business development experience in mortgage, real estate, or proptech
- At least 2 years leading or formally mentoring a sales team
- Bachelor's degree preferred, or equivalent experience
- Ability to travel, including overnight travel at least 4 times per year
- Ability to lift, carry, and push up to 20 lbs.
- Ability to perform essential job functions with or without reasonable accommodation
Benefits
Comp & perks- Monthly bonus based on achievement of plan metrics
- Remote-first flexibility and 100% remote work culture
- Top tier medical, dental, and vision benefits for full time employees starting on the first day of employment
- Flexible Paid Time Off for full time employees
- Paid parental leave for all full time employees: 12 weeks for the birthing parent and 6 weeks for the non-birthing parent
- One thousand annually for professional development
- Life, AD&D and Disability insurance for full time employees
- 401K (noncontributory by Knock) for all employees
- $75 monthly allowance for health & wellness
- Up to $400 monthly for a co-working space for eligible employees
- $100 monthly allowance for home internet, mobile phone or other communication devices
- $2,500 referral bonus for eligible employees
