Junior Ad Operations Strategist

KNOREX

. Work with clients to identify requirements and develop a critical understanding of clients' and partners' businesses and objectives .

Posted 9/18/2026full-timeRemote • IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client management skills with a focus on understanding business objectives and delivering effective solutions. Proficient in digital media, customer service, and collaboration across teams to drive successful campaign outcomes.

Highest-signal resume keywords

Client ManagementDigital Media ExperienceAdvanced Excel ProficiencyCustomer Service CommitmentCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MediaCampaign DeliverySoftware Tools OperationAnalytical SkillsCreative Problem Solving

Soft Skills

Interpersonal SkillsInitiativeTask PrioritizationPressure Management

Tools & Technologies

XPO PlatformProgrammatic Advertising

Industry Keywords

MediaAdvertisingTechnology SolutionsBest PracticesMass Communication

About the role

Key responsibilities & impact

Work with clients to identify requirements and develop a critical understanding of clients' and partners' businesses and objectives
Manage the overall expectations, needs and progress of assigned client accounts
Assist customers in understanding the XPO platform
Participate in cross-functional collaboration for customer and sales support
Coordinate work plans with clients, operational teams and technical teams to ensure successful and timely campaign delivery
Coordinate with the sales team to review results and new strategy proposals with clients for future campaigns and provide timely feedback
Prioritize tasks to meet multiple deadlines
Serve as the point of exchange for customers, sales teams and operations teams
Support the growth of Knorex XPO, a universal marketing platform for programmatic advertising across social media, search, connected TV/OTT, video, audio, display/native and email channels

Requirements

What you’ll need

1 to 3 years of working experience in digital media and/or IT preferred
Good command of Excel and advanced Excel
Passion for and good understanding/appreciation of the web, technology, media and advertising field
Strong commitment to quality customer service
Good interpersonal skills, initiative and prompt follow-through
Able to learn and operate software tools
Creative and analytical in understanding customers' needs to deliver satisfying solutions
Able to prioritize and handle multiple tasks
Able to work under pressure in a dynamic and fast-paced environment
Good knowledge and interest in the latest industry trends, technology solutions and best practices
Good command of written and spoken English
Possess at least a Diploma in any field, preferably in media, mass communication or IT-related field

Benefits

Comp & perks

Opportunities to discover and develop your strengths
Ample opportunities to challenge yourself and strive beyond your current capabilities
Conducive and stimulating work environment
Autonomy to operate and realize your potential and goals
Diverse team environment
Opportunities for professional growth and development