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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise accounts and driving sales growth through value-based selling methodologies. Proficient in strategic account planning, pipeline management, and leveraging technical knowledge to articulate product benefits in the cybersecurity domain.
Highest-signal resume keywords
5+ Years SaaS Sales ExperienceExperience Selling Deals of $500K+Expertise in Value-Based Selling MethodologiesCRM Experience, Preferably SalesforceFamiliarity with IT Security Concepts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Value-Based SellingStrategic Account PlanningPipeline ManagementTechnical AptitudeSales ForecastingConsultative SellingDiscovery ConversationsBusiness Case DevelopmentHandling Technical ObjectionsMulti-Year Deal Management
Soft Skills
Executive-Level CommunicationTime ManagementOrganizational SkillsResilienceGrit
Tools & Technologies
SalesforceGmailSales Tools
Certifications & Qualifications
Network+Security+
Industry Keywords
CybersecurityEnterprise IAMSIEMCloud SecurityEmail SecurityGRC PlatformsZero Trust ArchitecturePhishing Attack VectorsHuman Risk ManagementSecurity Orchestration and Automation
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage assigned enterprise and strategic customer accounts
- Maximize cross-sell, add-on, upgrade, subscription, and seat-expansion opportunities
- Promote and sell KnowBe4 products and services to organizations with 1,501+ employees
- Build and maintain a pipeline of cross-sale, add-on, and upgrade opportunities
- Develop and manage relationships with assigned accounts
- Identify key decision makers and qualify opportunities
- Articulate the value of KnowBe4’s full product suite and its security benefits
- Achieve or exceed monthly quotas and targets
- Promote products and services at trade shows as requested
- Follow up on marketing leads to generate sales opportunities
- Offer or negotiate discounted pricing within established policies and procedures
- Maintain accurate records of customer interactions, demos, tasks, and relevant information
- Support renewals where there is an opportunity to grow the account
- Collaborate with Customer Success Managers and Renewal Specialists to increase customer commitment, ARR, and product-suite adoption
Requirements
What you’ll need- Bachelor's Degree strongly preferred; exceptions may be made for military experience
- Proven track record selling to EVP and C-level executives
- 5+ years SaaS sales experience
- Experience selling deals of $500K+ in the Enterprise segment
- Experience selling multi-year deals
- English and local language proficiency required for international applicants
- Expertise in value-based selling methodologies with enterprise accounts
- Executive-level presentation and communication skills
- Experience with strategic account planning and measurable account growth
- Experience managing opportunities involving multiple stakeholders
- Track record managing and closing complex, multi-year deals
- Experience creating and communicating compelling business cases
- Consultative selling and value selling methodology experience
- Experience handling technical objections
- Skilled in discovery conversations and tailored product demonstrations
- Technical aptitude and experience using sales tools
- CRM experience, preferably Salesforce
- Pipeline management and accurate forecasting experience
- Familiarity with IT security concepts and practices
- Experience with Salesforce and Gmail
- Network+ or Security+ preferred
- Strong written and verbal communication skills with presentation experience
- Time management and organizational skills
- Ability to handle rejection and maintain persistence
- Must be able to work with minimum supervision
- General understanding of human risk management, network and email security, SIEM/SOAR, Zero Trust Architecture, cloud security architecture, phishing attack vectors, IAM, and security orchestration and automation
- General understanding of enterprise IAM, SIEM, EDR, cloud security, email security, and GRC platforms
- Basic computer literacy and comfort with business applications
- Ability to quickly grasp and explain basic technical concepts
- Ability to translate complex topics into simple terms
- Interest in current technology and cybersecurity trends
- Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
- Proven track record of grit, resilience, high performance under pressure, goal achievement, leadership, and competitive discipline
Benefits
Comp & perks- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- Modern, high-tech, and fun work environment