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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and empathy while engaging in prospecting conversations and managing CRM databases. Capable of collaborating with cross-functional teams and adapting to the dynamic sales environment.
Highest-signal resume keywords
Strong CommunicationCRM Database ManagementProspecting TechniquesSales Development ProcessesCybersecurity Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Database ManagementProspecting TechniquesSales Development ProcessesTime ManagementWorkload Balancing
Soft Skills
Strong CommunicationEmpathyResilienceAdaptabilityCollaborative Team Player
Industry Keywords
Cybersecurity TerminologySales Process TrainingCustomer ServiceMarketingBusiness Management
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Map company structures and verify information to identify workable accounts
- Map and identify appropriate contacts from workable accounts
- Learn prospecting conversations in preparation for qualification calls
- Role-play conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive demo bookings
- Schedule and hand off demo-ready leads to quota-carrying Sales Representatives
- Organize, clean, prospect, and maintain the CRM database
- Shadow SDRs with prospective customers
- Listen to Account Executive sales-call demos
- Work with cross-functional sales teams to understand the KnowBe4 business model
- Attend professional development events
- Participate in industry, KnowBe4, and sales-process training
- Learn cybersecurity terminology, sales development processes, administrative disciplines, time management, and workload balancing
Requirements
What you’ll need- Strong communication and empathy
- Confident and positive
- Resilient and adaptable
- Competitiveness and tenacity
- Collaborative team player
- Good computer skills
- Must be a junior or senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration
- Relocation and lodging during the internship are the intern's responsibility if needed
- Applicant assessment and background check may be part of the hiring procedure
Benefits
Comp & perks- Paid internship
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- Company training, onboarding, and professional development workshops
- Team-building activities and socials
- Ongoing training and mentoring
- Modern, high-tech, and fun work environment