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KnowBe4

Sales Development Representative – Summer Internship

KnowBe4

. Map company structure and verify information to find workable accounts .

Posted 11/1/2026internshipClearwater • Florida • United StatesEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication, empathy, and negotiation skills while effectively managing CRM databases and driving demo bookings. Possesses a degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration, and is adaptable and resilient in a collaborative sales environment.

Highest-signal resume keywords
Strong CommunicationNegotiation SkillsCRM Database ManagementSales ProspectingTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CRM Database ManagementSales ProspectingDemo BookingLead QualificationObjection Handling
Soft Skills
Strong CommunicationEmpathyResilienceAdaptabilityTeam Player
Industry Keywords
HospitalityCustomer ServiceMarketingBusiness ManagementSales Development

About the role

Key responsibilities & impact
  • Map company structure and verify information to find workable accounts
  • Map and identify appropriate contacts from workable accounts
  • Learn prospecting conversations in preparation for qualification calls
  • Role-play conversation best practices, mirroring, labeling, and objection-handling techniques
  • Conduct calls and emails to drive demo bookings
  • Schedule and hand off demo-ready leads to quota-carrying Sales Representatives
  • Organize, clean, prospect, and maintain the CRM database
  • Shadow sales development representatives with prospective customers
  • Listen to Account Executive sales-call demos
  • Work with cross-functional sales teams
  • Attend scheduled professional development events
  • Participate in on-the-job prospecting and sales training
  • Apply negotiating skills and complete successful sales handoffs

Requirements

What you’ll need
  • Strong communication and empathy
  • Confident and positive
  • Resilient and adaptable
  • Competitiveness and tenacity
  • Collaborative team player
  • Good computer skills
  • Must be a Junior or Senior candidate
  • Degree in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration
  • Applicant assessment and background check may be part of the hiring procedure

Benefits

Comp & perks
  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
  • Modern, high-tech, and fun work environment
  • Company training, onboarding, and professional development workshops
  • Team-building activities and socials
  • Ask Me Anything sessions with the CEO and senior executives
  • Ongoing training and mentoring from sales leaders