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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and empathy skills while effectively managing prospecting conversations and maintaining CRM databases. Capable of collaborating with cross-functional teams and adapting to the fast-paced sales environment.
Highest-signal resume keywords
Strong CommunicationEmpathyCRM Database ManagementSales ProspectingNegotiating
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Database ManagementSales ProspectingNegotiatingTime ManagementWorkload Management
Soft Skills
Strong CommunicationEmpathyResilienceAdaptabilityCollaborative Team Player
Industry Keywords
Sales DevelopmentCybersecurity TerminologyCustomer ServiceHospitalityMarketingBusiness Management
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Map company structures and verify information to find workable accounts
- Map and identify appropriate contacts from workable accounts
- Learn prospecting conversations in preparation for qualification calls
- Role-play conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive demo bookings
- Schedule and hand off demo-ready leads to quota-carrying Sales Representatives
- Organize, clean, prospect, and maintain the CRM database
- Shadow sales development representatives with prospective customers
- Listen to sales call demos from Account Executives
- Work with cross-functional sales teams to understand the KnowBe4 business model
- Attend scheduled professional development events
- Complete on-the-job prospecting and sales training
- Learn the sales roadmap, cybersecurity terminology, sales prospecting, sales handoffs, negotiating, time management, and workload management
Requirements
What you’ll need- Strong Communication and Empathy
- Confident and Positive
- Resilient and Adaptable
- Competitiveness and Tenacity
- Collaborative Team Player
- Good computer skills
- Must be a Junior or Senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration
- Ability to work in the Arlington, VA office 4 days a week, Monday through Thursday
- Relocation and lodging are the intern's responsibility if needed
- Applicant assessment and background check may be part of the hiring procedure
Benefits
Comp & perks- Paid internship
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
- Company training, onboarding, and professional development workshops
- Team-building activities and socials
- Ongoing training and mentoring
- Modern, high-tech, and fun work environment