Skills Coach – Service Designer Level 6 Apprenticeship

KnowledgeBrief

. Provide personalised coaching, feedback and motivation to a cohort of adult learners .

Posted 10/22/2026full-timeRemote • United KingdomEntry Level💰 £37,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in personalized coaching and feedback for adult learners, while effectively developing learning plans and resources to ensure timely progress and successful completion. Proficient in tracking learner progress and implementing tailored interventions to support engagement and achievement.

Highest-signal resume keywords

Personalized CoachingLearning Plan DevelopmentProgress TrackingSMART Goal SettingWorkshop Facilitation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Learning Resource DevelopmentEnd-Point Assessment PreparationFunctional Skills SupportProgress Review ConductingData Management

Soft Skills

MotivationCommunicationInterpersonal SkillsProblem-SolvingCollaboration

Industry Keywords

Adult LearningCurriculum DevelopmentEngagement StrategiesQuality TargetsStandardisation Meetings

About the role

Key responsibilities & impact

Provide personalised coaching, feedback and motivation to a cohort of adult learners
Create individual learning plans connecting on-the-job and off-the-job learning, with involvement from learners’ line managers
Hold monthly one-to-one coaching sessions of at least 30 minutes
Conduct tripartite progress reviews with learners and line managers every 6–8 weeks
Develop and deliver subject-specific learning resources, group workshops and webinars
Track progress, set SMART goals and prepare learners for end-point assessment
Identify learners at risk of falling behind or disengaging and agree tailored interventions
Support learners returning from breaks in learning and those facing delays to complete
Maintain accurate learner records on the day of each interaction
Monitor off-the-job learning requirements and deliver against agreed quality and performance targets
Refer learners for functional skills support where needed
Contribute to standardisation meetings and work with curriculum colleagues to keep learning relevant and effective
Work with learners, line managers and colleagues across curriculum and delivery to support engagement, timely progress and successful completion

Requirements

What you’ll need

Benefits

Comp & perks

5.6 weeks’ annual leave plus bank holidays
Access to our Employee Assistance Programme and wellbeing support
Two-week company closure over Christmas and New Year
A remote-first environment with opportunities to connect in person
Opportunities to contribute to cross-team projects and organisational growth
Dedicated monthly CPD time to support your development (on successful probation pass)
Company sick pay (on successful probation pass)
Opportunities to undertake a chartered management qualification (on successful probation pass)