Clinical Implementation Specialist

Knowtex

. Onboard new sites and clinicians across federal and commercial healthcare environments .

Posted 9/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical training development, implementation strategies, and virtual training delivery within federal and commercial healthcare environments. Proficient in clinical documentation standards, root cause analysis, and cross-functional collaboration to enhance patient safety and quality outcomes.

Highest-signal resume keywords

Active Clinical License5+ Years Direct Patient Care ExperienceClinical Education DevelopmentImplementation Science FrameworksAI/NLP Prompt Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Documentation RequirementsEHR WorkflowsRoot Cause AnalysisCurriculum DevelopmentVirtual Training PlatformsPatient Safety EscalationImplementation StrategiesWorkflow AssessmentsClinical AdvocacyQuality Requirements

Soft Skills

Exceptional Verbal CommunicationStrong Written CommunicationCross-Functional CollaborationEntrepreneurial MindsetAdaptability

Tools & Technologies

Product AnalyticsDashboardsVirtual Training PlatformsAI Note GenerationSpeech Recognition Technologies

Certifications & Qualifications

Active Clinical License (RN, NP, PA, PharmD)

Industry Keywords

Federal HealthcareCommercial HealthcareHIPAA ComplianceMedical-Legal DocumentationClinical InformaticsAmbient AISection 508 Accessibility ComplianceHealthcare IT TrainingPatient SafetyClinical Quality Scoring

About the role

Key responsibilities & impact

Onboard new sites and clinicians across federal and commercial healthcare environments
Conduct live virtual training sessions for clinicians across specialties
Present platform updates, training, and support at provider and leadership meetings
Lead virtual office hours and recurring Q&A sessions
Coach new users individually through early activation
Deliver train-the-trainer sessions for Site POCs and Clinical Champions
Track training attendance, completion, satisfaction, and time-to-activation
Develop and maintain clinical training curricula, job aids, and educational resources
Design self-paced and asynchronous resources
Develop release communications for feature and product changes
Identify, recruit, and develop Clinical Champions
Build and facilitate a Clinical Champion community of practice
Develop and execute implementation strategies for new and scaling sites
Diagnose and lead service recovery for initial adoption struggles and negative first experiences
Conduct workflow assessments and create site-level implementation plans
Identify recurring implementation patterns and document them in the implementation playbook
Build deep understanding of AI note generation, prompts, templates, and model boundaries
Interpret clinician-reported concerns and errors and perform root cause analysis
Recommend and implement prompt changes based on clinical judgment, safety, and quality standards
Escalate patient safety concerns immediately per protocol
Partner on the Clinical Quality Scoring Rubric and documentation audit findings
Work with the Technical Product Manager and on-call engineers to resolve live customer-facing issues
Translate clinician feedback into actionable product problems and advocate for prioritization
Contribute to product and feature discussions based on frontline patterns
Report to the Director of Customer Delivery and partner with Customer Delivery, Engineering, Implementation, Customer Support, Site POCs, and Clinical Champions

Requirements

What you’ll need

Active clinical license (RN, NP, PA, PharmD, or equivalent)
5+ years of direct patient care experience
Understanding of clinical documentation requirements, EHR workflows, and medical decision-making across specialties
Comfort operating in federal (VA) and commercial healthcare environments, or a credible plan to ramp up
Understanding of HIPAA, medical-legal documentation standards, and quality requirements
Experience with implementation science frameworks (RE-AIM, CFIR) or equivalent structured approaches
Ability to conduct root cause analysis using 5 Whys, fishbone, or equivalent methods
Direct or adjacent experience with AI/NLP prompt design, prompt evaluation, or clinical documentation improvement technologies
Comfort working with product analytics and dashboards
3+ years developing and delivering clinical education or healthcare IT training
Ability to build curriculum and measure impact beyond satisfaction scores
Experience with virtual training platforms and presenting to groups from 5 to 100+
Track record adapting delivery across specialties and audiences with different technical proficiency
Exceptional verbal and written communication
Strong cross-functional collaboration and clinical advocacy in technical discussions
Sound clinical and ethical judgment under time pressure, particularly around patient safety escalation
Entrepreneurial mindset and comfort with ambiguity
Strongly preferred: Master's degree in Nursing, Health Administration, Public Health, Medical Education, Clinical Informatics, or related field
Strongly preferred: Experience with ambient AI, clinical documentation improvement, or speech recognition technologies
Strongly preferred: Prior startup or fast-scaling environment experience
Strongly preferred: VA clinical experience and commercial health system experience
Strongly preferred: Section 508 accessibility compliance experience
Core business hours with flexibility across time zones
Willingness to travel 20–30% to federal and commercial sites
Citizenship status and visa sponsorship information requested during application

Benefits

Comp & perks

Equity
Comprehensive benefits
Professional development opportunities
Remote work arrangement
Travel to federal and commercial sites