Delivery Manager

Kognic

. Lead Kognic's team of around 12 Delivery Managers .

Posted 10/8/2026full-timeGothenburg • SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing delivery teams, with a focus on performance standards, budget management, and customer interactions. Capable of navigating change and ambiguity while ensuring commercial accountability and effective team development.

Highest-signal resume keywords

Leadership ExperiencePerformance ManagementBudget MonitoringP&L UnderstandingCustomer Delivery Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Team ManagementChange ManagementPerformance ReviewsCommercial AccountabilityDelivery Management

Soft Skills

CommunicationCoachingDecision-MakingAdaptabilityStakeholder Management

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Enterprise CustomersBPO RelationshipsCross-Cultural OperationsMargin Management

About the role

Key responsibilities & impact

Lead Kognic's team of around 12 Delivery Managers
Shape the delivery management team's structure, processes, customer interactions, and internal stakeholder interactions
Define performance standards and hire, onboard, coach, and develop team members
Run performance and salary reviews
Own escalations and their resolution when delivery is at risk
Enable decentralized decision-making and autonomy across the team
Monitor budget and margin per account and for the company as a whole
Act early to improve short- and long-term delivery outcomes
Report to the VP Operations and participate in the Operations leadership team
Help scale Kognic's delivery function as the company grows

Requirements

What you’ll need

Bachelor's or Master's degree in a technical field, Industrial Engineering and Management, Business Administration/Finance, or similar educational background and/or work experience
Led a team through major change
3+ years of formal leadership and management responsibilities
Experience delivering to enterprise customers
Strong understanding of margin and P&L
Commercial accountability experience
Fluent in English, written and spoken
Ability to lead through change and ambiguity
Nice to have: Experience leading project or delivery managers
Nice to have: Experience working with BPO or supplier relationships
Nice to have: Experience operating across borders and cultures

Benefits

Comp & perks

Lots of team- and office events
Parental pay
Salary exchange
Great health benefits
Insurance
Place your own pension
Opportunities for rapid professional growth
Unusual level of transparency during a time of rapid growth
Opportunity to work at the forefront of AI and automotive technology
Dynamic scale-up environment
Continuous learning culture