Kognic

Manager

• Lead Kognic's team of around 12 Delivery Managers
• Shape the delivery management team's structure, processes, customer interactions, and internal stakeholder interactions
• Define performance standards and hire, onboard, coach, and develop team members
• Run performance and salary reviews
• Own escalations and their resolution when delivery is at risk
• Enable decentralized decision-making and autonomy across the team
• Monitor budget and margin per account and for the company as a whole
• Act early to improve short- and long-term delivery outcomes
• Report to the VP Operations and participate in the Operations leadership team
• Help scale Kognic's delivery function as the company grows

Explore Delivery Manager at Kognic. Review requirements and application details.