Operations Specialist – Contract Position

Kokua Education

. Place the right teachers in the right classrooms and ensure 100% of classrooms and students have a strong teacher for the day .

Posted 10/30/2026contractRemote • United StatesJuniorMid-Level💰 $26 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and people management skills to effectively liaise between schools and Guest Teachers while ensuring classroom assignments are fulfilled. Proficient in data analysis and project prioritization to enhance operational efficiency and teacher satisfaction.

Highest-signal resume keywords

Teaching ExperienceExceptional Communication SkillsTime ManagementData AnalysisProficiency in Excel and Google Sheets

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Teaching ExperienceData AnalysisProject PrioritizationClassroom SupportAttention to Detail

Soft Skills

People ManagementCommunication SkillsSelf-MotivatedRelationship BuildingCalm Under Pressure

Tools & Technologies

Absence Management SystemExcelGoogle Sheets

Industry Keywords

Guest TeacherClassroom AssignmentEducational BackgroundSchool PartnershipsRetention

About the role

Key responsibilities & impact

Place the right teachers in the right classrooms and ensure 100% of classrooms and students have a strong teacher for the day
Use an absence management system to monitor assignments and fill same-day and advanced requests
Use creativity, innovation, and people management skills to maximize Guest Teacher turnout
Prioritize daily and weekly projects, tasks, and changing school needs
Maintain attention to detail and perform critical data input
Serve as the main liaison between schools, Guest Teachers, and Kokua
Communicate professionally and warmly with teachers and schools while maintaining calm under pressure
Build relationships with Guest Teachers to promote tenure and assignment fulfillment
Provide classroom support and assistance using educational background and knowledge
Engage with school partners to ensure satisfaction, retention, and top-quality service
Analyze data to improve processes and performance
Work closely with Regional and Talent Teams to match talent to classrooms and ensure organizational success

Requirements

What you’ll need

1-2 years experience teaching or otherwise working closely with students is strongly preferred
Exceptional written/verbal communication and people skills
Strong time-management and prioritization skills, including the ability to track details and deadlines of multiple work streams
Self-motivated with a demonstrated ability to independently accomplish goals
Bachelor’s or equivalent work experience
Able to work afternoon/evening hours from 11:30 - 7:30 EST
Proficient with Excel and Google Sheets
Tech-savvy, with the ability to navigate multiple applications at once