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Senior Manager, Compliance and Employee Relations
Kokua Education. Maintain a requirements matrix by state, market, and school partner covering screening, credentialing, training, and other placement requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing compliance standards and employee relations within a multi-state workforce, ensuring adherence to legal requirements and operational efficiency. Proficient in developing scalable compliance processes and training for diverse audiences while effectively communicating complex issues.
Highest-signal resume keywords
6+ Years HR ExperienceMulti-State Compliance ProgramsI-9/E-Verify CompliancePHR/SPHR or SHRM-CP/SCP CertificationEmployee Relations Investigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Compliance Process DevelopmentBackground ScreeningCredentialingEmployee Relations ManagementDocumentation and ReportingInvestigative SkillsWage and Hour ComplianceTraining DevelopmentRisk AssessmentAudit Readiness
Soft Skills
Strong Communication SkillsIndependent OperationPrioritizationProblem-SolvingCollaboration
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCP
Industry Keywords
Employee RelationsCompliance StandardsHigh-Volume WorkforceEducation Sector HRContingent WorkforceState-Specific Employment PracticesMandatory ReportingWorkforce ComplianceMarket Launch ReadinessHRBP Partnership
About the role
Key responsibilities & impact- Maintain a requirements matrix by state, market, and school partner covering screening, credentialing, training, and other placement requirements
- Define background screening, fingerprinting, credentialing, and mandatory reporting training requirements for guest educators
- Establish and monitor controls preventing assignments before required clearance is complete
- Coordinate educator misconduct matters and required reporting with Operations, the VP of People, and counsel
- Independently manage routine and moderately complex employee relations cases, including investigations, documentation, recommendations, and resolution
- Partner with managers and HRBPs on responses, corrective action, and follow-up
- Own Kokua's workforce compliance standards, controls, and framework across the employee lifecycle
- Develop scalable compliance processes, controls, documentation, and training; own audit readiness
- Monitor employment requirement changes and translate them into updated team guidance
- Serve as specialist partner to HRBPs on compliance standards, formal investigations, and employee relations risk
- Own compliance readiness checklists and recommendations for new market launches
- Research requirements and coordinate with stakeholders and external counsel before launches
- Advise leaders on risk, escalation, accommodations, leave, conduct, safety, wage and hour, immigration, and employment compliance
- Report on ER case trends, compliance readiness, remediation, market launch readiness, and business enablement
Requirements
What you’ll need- 6+ years of progressive HR, employee relations, or compliance experience, including direct investigation experience
- Demonstrated success implementing multi-state compliance programs in a high-volume, distributed workforce, with measurable improvements in accuracy, turnaround time, or operational simplicity
- Strong working knowledge of employment practices and requirements across multiple U.S. jurisdictions
- Experience with I-9/E-Verify, background and credential compliance, wage and hour, leave, accommodations, or other workforce compliance programs
- Strong written and verbal communication skills, including the ability to explain complex or sensitive issues clearly to non-HR audiences
- Demonstrated ability to operate independently, manage competing priorities, and build structure in a growing organization
- Experience in high-complexity, employee-protective states such as New York, Illinois, or California
- PHR/SPHR or SHRM-CP/SCP
- Experience in staffing, contingent workforce, or education-sector HR
- Experience supporting or leading HR/compliance work associated with entering a new state or market
- Experience designing compliance tools or training for non-HR audiences
Benefits
Comp & perks- Bonus compensation eligibility
- Participation in Kokua Education's benefits program
- Medical coverage
- Dental coverage
- Vision coverage
- 401k retirement plan
- Company match
- Paid time off