Senior Salesforce Consultant – Patient Services

Komodo Health

. Design and architect solutions for customers .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $128,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep domain expertise in the pharmaceutical industry and life sciences, with a strong focus on Salesforce architecture and solution design. Capable of leading cross-functional teams to deliver scalable solutions that meet complex business needs and regulatory requirements.

Highest-signal resume keywords

Salesforce ArchitecturePharmaceutical Industry ExpertiseSolution Design and ConfigurationBusiness Process DocumentationCross-Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce Solution DesignData IntegrationBusiness Requirements DefinitionUser Story WritingProcess ImprovementSystem ArchitectureGrant Management SolutionsAI IntegrationDocument ManagementContract Lifecycle Management

Soft Skills

Cross-Team CommunicationCollaborationCustomer Relationship BuildingTraining and Mentoring

Tools & Technologies

SalesforceVeevaAppExchangeEmail IntegrationSMS IntegrationTelephony IntegrationMaster Data Management

Certifications & Qualifications

Salesforce Platform App BuilderSalesforce Platform Administrator IISalesforce Certified Agentforce SpecialistSalesforce Certified Data Cloud Consultant

Industry Keywords

Pharmaceutical GrantsClinical Trial SponsorshipsHealthcare ComplianceGovernment-Funded ResearchContract Research OrganizationsRegulatory ReportingCommercial OperationsMedical ServicesPatient Services

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design and architect solutions for customers
Solve key business challenges and ensure customer needs are met
Partner with customers and internal team members to deliver high-quality solutions
Define and develop comprehensive solutions by coupling industry knowledge with technology understanding
Lead end-to-end architecture of Salesforce solutions for pharmaceutical grant programs
Design system and data architectures for complex pharmaceutical grant workflows, including calls for proposals, sponsor review, clinical trial funding, and post-award compliance tracking
Develop solution blueprints for grant eligibility, document management, contract lifecycle management, and audit trails for regulatory reporting
Build business applications for healthcare and life sciences customers
Build relationships with customer sponsors and stakeholders to identify future opportunities and develop an industry network
Stay current with pharmaceutical grants business challenges, trends, market conditions, regulatory requirements, and competitive landscape
Lead detailed customer requirements-gathering sessions and document comprehensive requirements with the delivery team
Determine solution designs, including Salesforce components, data and application integration, and third-party tool selection
Lead configuration specialists and business analysts in creating and documenting solutions
Lead customers through design reviews to refine and iterate solution designs
Participate in customer training sessions and implementation initiatives
Integrate AI into daily work, including summarizing documents, automating workflows, and uncovering insights

Requirements

What you’ll need

Deep domain expertise in the pharmaceutical industry, clinical trial sponsorships, or healthcare/life sciences compliance
Experience designing solutions for global pharma companies, government-funded research programs, or contract research organizations
At least 3+ years focused on Salesforce architecture within life sciences or pharma organizations
Proficiency designing scalable Salesforce solutions that meet pharma business needs and data integration
5+ years of expertise documenting current-state business processes, identifying gaps and improvement areas, simplifying complex processes, and recommending future-state processes and system designs
Ability to design and configure scalable solutions to meet client business needs
Experience leading functional and technical teams through full Salesforce project lifecycles
Proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
Ability to teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build
Excellent cross-team communication and collaboration skills
Professional experience in life sciences consulting, ideally pharmaceutical, with exposure to Commercial Operations, Medical, or Patient Services projects
Experience working with IT infrastructure teams and designing integrations including email, SMS, telephony, and master data management
Salesforce Platform App Builder certification
Salesforce Platform Administrator II
Familiarity with pharma transparency, grant reporting standards, AppExchange grants-management tools, and Veeva or other industry platforms
Salesforce Certified Agentforce Specialist
Salesforce Certified Data Cloud Consultant

Benefits

Comp & perks

Performance-based bonuses may be available
Equity awards may be available
Comprehensive health insurance
Dental insurance
Vision insurance
Flexible time off and holidays
401(k) with company match
Disability insurance
Life insurance
Leaves of absence in accordance with applicable state and local laws and regulations and company policy
Hybrid work model with flexibility and intentional in-office rhythms for hub-based employees