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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in B2B Collections, including managing the collections dispute process and collaborating effectively across all organizational levels. Proficient in utilizing SAP, Excel, and GAP to support credit collection tasks and document stakeholder updates.
Highest-signal resume keywords
B2B Collections ExpertiseCollections Dispute Process ManagementProficiency in SAPProficiency in ExcelProficiency in GAP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit CollectionDispute ResolutionStatus DocumentationCustomer CommunicationFollow-Up Coordination
Soft Skills
CollaborationTenacityPerseverance
Certifications & Qualifications
Associate's Degree in Related Field
Industry Keywords
CollectionsBranch OperationsStakeholder ManagementPacific District
About the role
Key responsibilities & impact- Perform credit collection tasks related to branch operations
- Make initial contact with customers
- Request action and follow up appropriately
- Record disputes
- Facilitate disputes by coordinating with appropriate parties
- Support collections for KONE’s Pacific District
Requirements
What you’ll need- 5+ years of relevant B2B Collections expertise
- Associate’s degree in a related field or an additional 10+ years of experience
- Proficiency in SAP, Excel, and GAP
- Experience handling a collections dispute process from beginning to end
- Ability to collaborate with all levels of the organization
- Ability to document status updates/details for stakeholders
- Tenacity and perseverance to see objectives through to completion
Benefits
Comp & perks- Competitive salary
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- KONE Annual Bonus plan at 5% Target Incentive based on achievement of company goals and individual goals