Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
KONE

Customer Service Administrator

KONE

. Manage the administrative follow-up of customer files and ensure the accuracy of recorded information.

Posted 10/23/2026full-timeDiegem • BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and customer service skills, ensuring data accuracy and compliance while effectively managing customer files. Proficient in digital tools and fluent in both French and English, with a focus on continuous improvement and customer satisfaction.

Highest-signal resume keywords
Administrative Support ExperienceData Entry and MonitoringMicrosoft Office ProficiencyFluency in French and EnglishExperience with ERP Systems

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryDocument ProcessingContract ManagementCustomer File ManagementCompliance Management
Soft Skills
Detail-OrientedOrganizational SkillsProactive AttitudeTeam CollaborationSolutions-Oriented
Tools & Technologies
Microsoft OfficeSAPSalesforceERP Systems
Industry Keywords
Customer ServiceAdministrative ProcessesOperational SupportData Quality

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage the administrative follow-up of customer files and ensure the accuracy of recorded information.
  • Respond to administrative requests from customers and various internal departments.
  • Enter, update, and monitor data in internal systems.
  • Process and follow up on documents, contracts, and other administrative items related to service activities.
  • Work closely with operational, sales, and finance teams to ensure the smooth management of customer files.
  • Ensure compliance with internal procedures and maintain data quality.
  • Actively contribute to the continuous improvement of administrative processes.
  • Help maintain a high level of customer satisfaction through professional and efficient follow-up.

Requirements

What you’ll need
  • Initial experience in an administrative, customer service, or operational support role.
  • Well organized, detail-oriented, and highly accurate.
  • Comfortable using digital tools and proficient in Microsoft Office.
  • Experience with SAP, Salesforce, or another ERP system is an advantage.
  • Self-motivated and proactive, with the ability to manage priorities effectively.
  • Enjoy working as part of a team while being able to manage responsibilities independently.
  • Solutions-oriented and able to remain effective in a dynamic environment.
  • Fluency in French and English is essential.
  • Knowledge of Dutch is a significant advantage.

Benefits

Comp & perks
  • A competitive salary package with attractive additional benefits.
  • Professional development and internal career advancement opportunities.
  • A stimulating work environment within an international company with a personal, close-knit culture.
  • Modern offices in Diegem with convenient access.
  • A collaborative, friendly workplace focused on collective success.
  • A range of experiences and opportunities to help you achieve your career and personal goals.
  • Support and resources to help you live a healthy and balanced life.