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Kong Inc.

Benefits Manager

Kong Inc.

. Manage the end-to-end administration and delivery of employee benefits programs across APAC .

Posted 11/11/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing employee benefits programs across APAC, ensuring compliance with local labor laws and regulations while optimizing costs and enhancing employee experience. Proficient in data analysis and reporting using HRIS platforms to drive operational efficiency and support strategic initiatives.

Highest-signal resume keywords
Employee Benefits AdministrationStatutory Compliance KnowledgeData Analysis and ReportingVendor Relationship ManagementProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Employee Benefits ProgramsCost AnalysisBenefits BenchmarkingInsurance RenewalsData AnalyticsMicrosoft ExcelHRIS PlatformsProcess TransformationBenefits ImplementationVendor Negotiations
Soft Skills
Excellent CommunicationStakeholder ManagementProblem-SolvingAttention to DetailAbility to Manage Multiple Priorities
Tools & Technologies
WorkdayHRIS PlatformsData Analytics ToolsBenefits DashboardsPresentation Software
Certifications & Qualifications
CEBSWorldatWorkSHRM
Industry Keywords
APAC Benefits ProgramsLabor LawsEmployee QueriesMultinational OrganizationTotal Rewards Strategies

About the role

Key responsibilities & impact
  • Manage the end-to-end administration and delivery of employee benefits programs across APAC
  • Support the design, implementation, and continuous improvement of regional benefits programs aligned with global Total Rewards strategies
  • Coordinate annual benefits renewals, enrollment cycles, employee communications, and benefits education initiatives
  • Support setup and implementation of benefits programs for new countries and locations across APAC
  • Ensure benefits programs comply with local labor laws, statutory requirements, regulatory guidelines, and internal company policies
  • Monitor regulatory changes across APAC markets and recommend updates to benefits programs and policies
  • Conduct regular audits of benefits data, processes, and vendor deliverables
  • Manage relationships with insurance brokers, third-party administrators, insurers, and other benefits vendors
  • Partner with HR, Payroll, Finance, Legal, and global Total Rewards teams on benefits administration
  • Oversee vendor performance, resolve service issues, and drive service-delivery improvements
  • Manage complex employee queries regarding eligibility, enrollment, claims, coverage, and vendor escalations
  • Analyze benefits utilization, cost trends, and employee feedback to identify enhancements and cost-optimization opportunities
  • Prepare and maintain benefits reports, dashboards, and presentations
  • Benchmark regional benefits offerings against market practices
  • Use HRIS platforms and data analytics tools to improve reporting accuracy and operational efficiency
  • Streamline benefits processes through automation, standardization, and operational improvements
  • Support global Total Rewards projects and cross-regional initiatives
  • Support benefits integration and transition activities related to mergers, acquisitions, and organizational changes
  • Contribute to initiatives enhancing the employee benefits experience across the organization

Requirements

What you’ll need
  • Bachelor's degree in Human Resources, Business Administration, Finance, or a related discipline
  • 5–7 years of progressive experience in employee benefits administration, preferably within a multinational organization
  • Strong knowledge of Indian statutory benefits, labor laws, and employment regulations
  • Experience managing employee benefits programs, insurance renewals, vendor relationships, and employee queries
  • Exposure to benefits administration across multiple APAC countries, ideally including India, Singapore, Australia, and China
  • Strong analytical skills with advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
  • Experience working with HRIS platforms such as Workday or similar systems
  • Excellent communication, stakeholder management, and problem-solving skills
  • Strong attention to detail and ability to manage multiple priorities in a dynamic, global environment
  • Ability to work effectively with international stakeholders across different time zones, including US business hours
  • Professional certifications such as CEBS, WorldatWork, SHRM, or equivalent benefits/Total Rewards qualifications are preferred
  • Experience supporting regional or global benefits programs within a multinational organization is preferred
  • Hands-on experience with Workday or other enterprise HRIS platforms is preferred
  • Experience in benefits benchmarking, cost analysis, and vendor negotiations is preferred
  • Project management experience, particularly involving benefits implementation or process transformation, is preferred
  • Experience setting up and implementing benefits programs for new countries or locations is preferred