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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and managing partner programs, utilizing Salesforce for partner portal development, and collaborating cross-functionally to enhance channel enablement. Strong leadership and communication skills are essential for driving partner strategies and operational governance.
Highest-signal resume keywords
Partner Program DevelopmentSalesforce (SFDC) ManagementChannel EnablementCross-Functional CollaborationLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner Program DevelopmentChannel MarketingOpportunity TrackingLead RegistrationOperational GovernanceData ReportingPartner Relationship Management (PRM)Channel Enablement Certification DesignContract ManagementMDF/Incentive Management
Soft Skills
Exceptional Communication SkillsStrong Interpersonal SkillsTime ManagementInnovationTeam Collaboration
Tools & Technologies
Salesforce (SFDC)Partner PortalChannel Enablement Tools
Industry Keywords
Channel BusinessPartner ProgramsTechnology ServicesPartner Feedback Implementation
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Design, build, and manage partner programs that support Kong's channel business
- Develop partner program collateral, documentation, and onboarding tools
- Develop the partner portal using Salesforce (SFDC) and a partner relationship management (PRM) system
- Manage and administer the partner portal for lead registration, opportunity tracking, commissions, and partner interaction
- Work with Channel Operations/IT to implement channel strategy, data/reporting, system workflows, and operational governance
- Design the Channel Enablement certification and badge model
- Collaborate with Channel Marketing, Channel Services, Customer Success, and Sales Enablement on partner enablement tools and training
- Manage and administer partner agreements and contracting with Legal
- Communicate channel programs, strategies, events, and updates internally
- Collaborate cross-functionally with Marketing, Product, Legal, and Finance to grow partner programs
- Solicit partner feedback and implement program/process changes
- Build a team managing channel programs, enablement, the partner portal, communications, and MDF/incentive management
Requirements
What you’ll need- Prior experience building and running partner programs, channel enablement, channel marketing, and/or channel development in the technology or services space
- Exceptional oral and written communication and presentation skills
- Strong interpersonal skills
- Ability to conceptualize and sell ideas internally
- Excellent time-management and multi-tasking abilities
- Innovation and the ability to build consensus
- Works extremely well as a member of a team, but also excels as an individual contributor
- Shares Kong's values and works in accordance with them
- Prior leadership experience appropriate to a director-level role at Kong
- Ability to travel if needed and comply with the company's travel policy
Benefits
Comp & perks- Equity
- Bonus
- Health insurance
- Dental insurance
- Vision insurance
- Paid holidays
- Paid time off (PTO)
- Professional development opportunities and tools