Senior Technical Writer

Kong Inc.

. Develop, write, and edit technical documentation, including API docs, developer guides, reference documentation, and release notes .

Posted 10/9/2026full-timeRemote • ItalySenior💰 €57,970 - €78,430 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical writing, particularly in API documentation and developer guides, while effectively managing documentation processes and collaborating with cross-functional teams. Proficient in using CLI tools and Git for version control, with strong problem-solving abilities and attention to detail.

Highest-signal resume keywords

Technical WritingAPI DocumentationCommand Line Interface (CLI)Git Version ControlDocumentation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingAPI DocumentationDocumentation MaintenanceResearch and SynthesisDocument ManagementAPI TestingProblem-SolvingDebugging

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationAttention to DetailCollaborationIndependence

Tools & Technologies

Command Line Interface (CLI)Git

Industry Keywords

Software DevelopmentTechnical DocumentationDocumentation StrategyProduct ManagementUser Impact

About the role

Key responsibilities & impact

Develop, write, and edit technical documentation, including API docs, developer guides, reference documentation, and release notes
Collaborate with product managers, engineers, and other documentation writers to gather information and ensure documentation accuracy and completeness
Research technical information by interacting with subject matter experts, analyzing product specifications, and testing software
Test documentation content and software features to validate accuracy
Use CLI tools to test and document software features
Manage and maintain existing documentation through updates, revisions, and deprecation of outdated content
Implement and improve documentation processes and standards, including document management and Git-based version control
Review documentation for technical accuracy and adherence to established guidelines
Contribute to project planning and management for documentation deliverables
Participate in product management discussions to align documentation with product strategy
Own documentation strategy for a specific product area, prioritizing work based on adoption, support burden, user behavior, support tickets, and adoption data
Partner with product and field teams to identify documentation gaps and propose content investments

Requirements

What you’ll need

3+ years of experience in technical writing within a software development environment
Proven expertise in software documentation, including API documentation and developer guides
Understanding of API testing and experience with relevant tools
Proficiency with Command Line Interface (CLI)
Experience or an interest in AI
Solid experience with Git for version control and collaboration
Demonstrated ability to perform thorough research and synthesize complex technical information
Excellent written and verbal communication skills, with a keen eye for detail and accuracy
Experience with documentation maintenance, document management, and document reviewing processes
Experience treating a documentation area like a product, setting priorities based on user impact and adoption
Ability to work independently and collaboratively in a fast-paced environment
Strong problem-solving and debugging skills

Benefits

Comp & perks

Health, dental, and vision insurance
Paid holidays and PTO
Professional development opportunities and tools