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Endpoint & Device Systems Engineer
Koniag Government Services. Configure, administer, maintain, and troubleshoot enterprise endpoint and device technologies supporting the IHS Health IT modernization environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring, administering, and troubleshooting enterprise endpoint technologies, with a strong focus on technical documentation and operational readiness. Proficient in collaborating across engineering teams to support device management and lifecycle activities in a healthcare IT environment.
Highest-signal resume keywords
Endpoint Configuration ManagementTechnical Documentation DevelopmentWindows Endpoint AdministrationNetwork TroubleshootingEnterprise Technology Deployment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationEndpoint EngineeringDevice ManagementTechnical Test ProceduresConfiguration GuidesImaging and ProvisioningTCP/IPVLANsDNSDHCP
Soft Skills
Strong Communication SkillsIndependent TroubleshootingCollaborative Work Style
Tools & Technologies
Microsoft OfficeMicrosoft TeamsSharePointServiceNowEndpoint-Management Platforms
Certifications & Qualifications
Microsoft CertificationsCompTIA CertificationsInfrastructure CertificationsEndpoint CertificationsCybersecurity Certifications
Industry Keywords
Healthcare ITEHR ModernizationFederal GovernmentCybersecurityTechnical Readiness Assessments
Tech Stack
Tools & technologiesCyber SecurityDNSFirewallsOracleServiceNowTCP/IP
About the role
Key responsibilities & impact- Configure, administer, maintain, and troubleshoot enterprise endpoint and device technologies supporting the IHS Health IT modernization environment
- Support device imaging, provisioning, configuration, registration, application access, and lifecycle-management activities
- Develop and maintain standardized device configuration baselines and technical documentation
- Validate endpoint configurations against approved technical requirements, architecture, and enterprise standards
- Coordinate device connectivity requirements including VLANs, IP addressing, DNS, network registration, firewall dependencies, and network segmentation
- Troubleshoot device, connectivity, application-access, and configuration issues using logs, configuration data, and test evidence
- Support implementation and validation of shared-device and enterprise authentication dependencies
- Develop, review, and execute device and endpoint test procedures
- Support integrated testing involving endpoints, infrastructure, applications, interfaces, and related technical services
- Review technical and vendor-provided test evidence; identify gaps, deficiencies, and unresolved issues
- Support device staging, deployment preparation, technical readiness assessments, and operational acceptance activities
- Develop and maintain runbooks, SOPs, configuration guides, troubleshooting guides, test procedures, and technical diagrams
- Support configuration-management and change-control activities for endpoint and device-related changes
- Identify technical risks, dependencies, and implementation issues and communicate recommended actions to Engineering leadership
- Coordinate with IHS technical teams, Engineering workstreams, Deployment, cybersecurity, application teams, and technology vendors
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Information Systems, Systems Engineering, Cybersecurity, Health Informatics, or a related technical discipline; equivalent education and relevant professional experience may be considered
- Minimum of 4–7 years of relevant experience in systems administration, endpoint engineering, device management, infrastructure support, or a related technical role
- Demonstrated experience configuring and troubleshooting enterprise endpoints or managed devices
- Experience supporting enterprise technology deployments, testing, or operational-readiness activities
- Experience developing technical documentation, SOPs, configuration guides, or test procedures
- Strong knowledge of Windows endpoint administration and enterprise systems management
- Experience with endpoint configuration, imaging, provisioning, and troubleshooting
- Working understanding of TCP/IP, VLANs, DNS, DHCP, firewalls, and network segmentation
- Ability to independently troubleshoot technical issues across endpoint, infrastructure, and application layers
- Experience developing and executing technical test procedures
- Strong technical documentation and communication skills
- Ability to work independently and collaboratively in a cross-functional engineering environment
- Proficiency with Microsoft Office, Teams, and SharePoint
- Ability to obtain a Public Trust clearance
- Preferred: experience supporting federal government, healthcare IT, or EHR modernization programs
- Preferred: experience with Oracle Health/Cerner environments
- Preferred: familiarity with endpoint-management platforms and enterprise authentication technologies
- Preferred: experience supporting clinical, biomedical, or other specialized endpoint technologies
- Preferred: familiarity with ServiceNow, configuration management, and change-control processes
- Preferred: relevant Microsoft, CompTIA, infrastructure, endpoint, or cybersecurity certifications
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Paid parental leave
- Life and disability insurance
- Flexible spending accounts
- Commuter benefits
- Tuition reimbursement