Koniag Government Services

Scrum Master

• Serve as the primary point of contact between the contractor team and USDA's Product Owner
• Facilitate sprint planning, daily standups, sprint reviews, and retrospectives
• Manage and supervise all contractor personnel on the project
• Remove blockers and ensure the team can deliver working software iteratively
• Track team velocity and help maintain a healthy, prioritized product backlog
• Communicate project status, risks, and issues clearly to USDA stakeholders
• Ensure the team adheres to core working hours of 10:00 a.m. to 4:00 p.m. Eastern Time
• Coordinate travel requests with the Contracting Officer's Representative prior to booking
• Support onboarding and offboarding of contractor personnel per USDA separation requirements

QA Engineer

• Support Koniag Technology Solutions and its government customer on a Federal client business and IT modernization project
• Ensure every sprint's deliverables meet USDA quality, security, accessibility, and performance standards
• Use automated and manual testing approaches to validate the ERAS Platform before each release
• Develop and execute test plans, test cases, and test scripts for each sprint
• Verify minimum 90% automated test code coverage for delivered code
• Conduct accessibility testing using Accessibility Insights and the DHS Trusted Tester process to meet WCAG 2.1 Level A and AA standards
• Perform static and dynamic security testing using Snyk, npm audit, and OWASP ZAP
• Validate API response times and page-render performance
• Conduct performance and load testing to support 99.99% system availability during business hours
• Document and report defects, including false positives from security scans
• Support User Acceptance Testing at the six-month MVP milestone
• Validate Section 508 compliance and assist with Accessibility Conformance Reports
• Ensure zero linting errors and warnings per MDN Web Developer Guides
• Maintain testing records and documentation supporting USDA's Quality Assurance Surveillance Plan

Tester, QA Engineer

QA Automation Engineer

• Design, develop, and deploy robotic process automation solutions using UiPath
• Analyze business processes to identify automation opportunities and create Technical Design Documents
• Build reusable automation components and maintain UiPath robot configurations
• Gather requirements from business stakeholders and optimize workflows
• Test, debug, maintain, monitor, and support RPA solutions and production deployments
• Develop and deploy generative AI applications using AWS Bedrock, Ask Sage, or similar services
• Design and implement AI-powered solutions using large language models
• Build and optimize prompts, fine-tune models, and implement retrieval-augmented generation
• Implement secure APIs, pipelines, and microservices for AI-driven capabilities
• Integrate AI capabilities with business applications and RPA workflows
• Apply Responsible AI principles and ensure compliance with DoD AI Ethical Principles, the DoD Responsible AI Toolkit, and RMF security controls
• Support data readiness through cleansing, cataloging, labeling, and governance of AI training datasets
• Collaborate with cross-functional teams on RPA and AI integration
• Participate in architecture decisions and technology selection
• Document technical specifications, deployment guides, and best practices
• Mentor junior developers and provide technical guidance
• Stay current with emerging RPA, AI, and cloud computing technologies

Generative AI and Robotic Process Automation Developer

Full-stack Engineer

• Build and maintain features and functionality of the ERAS Platform
• Develop backend APIs using Python, Ruby, or JavaScript on cloud.gov infrastructure
• Build frontend web applications using JavaScript/TypeScript and React or Ember.js
• Write and maintain automated tests to achieve minimum 90% code coverage per sprint
• Ensure code meets zero linting errors and zero warnings per MDN Web Developer Guides
• Implement accessible features meeting WCAG 2.1 Level A and AA standards
• Contribute to Salesforce development components as needed
• Participate in code reviews and follow secure coding practices per OWASP and US-CERT standards
• Support integration with USDA mission systems via RESTful APIs
• Maintain and update deployment scripts and configurations
• Contribute to sprint documentation, inline code documentation, and system diagrams
• Support a Federal client with a business and IT modernization project

Full Stack Developer

Business Analyst

• Elicit and clearly document business and systems requirements
• Assess business process and system inefficiencies
• Participate in use-case discovery sessions
• Assist with strategic planning activities
• Produce analysis documentation, including business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plan
• Collaborate closely with developers to implement requirements
• Identify needed test cases based on business processes and solutions
• Create test plans and documents
• Execute tests on all solutions and work with developers to address bugs and issues
• Assist with change requests and business processes
• Identify deficient or inefficient business processes and recommend, develop, and implement improvements with Government approval
• Capture business processes during discovery sessions
• Gather and collate business requirements and autonomously compose process documentation
• Identify logical inconsistencies or gaps in business-process knowledge throughout use cases
• Draft and implement test cases and determine testing routes
• Participate in system demonstrations for customers, agencies, conferences, and educational meetings
• Produce workflows, PowerPoint slide decks, graphs, charts, and visuals for requirements

Business Analyst, Tester

DevOps Engineer

• Design and document a scalable, multi-tenant system architecture supporting 10+ USDA agencies
• Ensure architecture aligns with cloud.gov hosting requirements and federal data standards
• Design and maintain CI/CD pipelines for automated builds, testing, and deployments
• Implement and maintain Zero Trust Architecture per NIST SP 800-207
• Ensure data is encrypted at rest and in transit using FIPS 140-2 validated solutions
• Manage deployment scripts and infrastructure configuration as the system evolves
• Support API design for integration with USDA mission systems
• Conduct vulnerability scanning and support security assessments and penetration testing
• Ensure systems meet 99.99% availability requirements during business hours
• Maintain an inventory of devices and media storing sensitive government information
• Ensure all software components are supported and not end-of-life
• Support Koniag Technology Solutions and its federal government customer on a business and IT modernization project

Architect/DevOps Engineer

• Work closely with the USDA Product Owner to understand and document business needs related to NEPA environmental review processes
• Develop, refine, and prioritize user stories for USDA staff, managers, executives, and the public
• Analyze environmental review workflows across 10+ USDA agencies and identify automation and improvement opportunities
• Support development of the Case Management, Document Library, and AI-based Recommendation Engine modules
• Facilitate requirements workshops and stakeholder interviews
• Maintain documentation of business rules, workflows, and acceptance criteria
• Map USDA data standards and NEPA regulatory requirements to system functionality
• Support User Acceptance Testing at the six-month MVP milestone and beyond
• Identify and document process gaps, redundancies, and automation opportunities

Communications

• Assist the Strategic Communications Lead with day-to-day communications, outreach, marketing activities, and execution of the overall communications strategy
• Research and assess the social and traditional media landscape, including key themes, audiences, emerging issues, and mission-related factors
• Develop audience-focused content for websites and approved digital platforms
• Draft and edit news articles, press releases, social media posts, newsletters, presentations, leadership talking points, videos, and other materials
• Translate technical and programmatic information into clear, compelling content for varied audiences
• Research and recommend conferences, webinars, podcasts, industry events, and other outreach opportunities
• Support development and production of brochures, exhibit materials, presentations, videos, and other communications products
• Develop and coordinate periodic program newsletters
• Monitor media coverage and identify relevant trends, themes, and issues
• Analyze media and news data and prepare reports with written analysis, charts, graphs, key takeaways, and recommendations
• Coordinate communications products through review and approval processes and incorporate stakeholder feedback
• Ensure communications products are accurate, consistent, timely, and aligned with messaging objectives
• Support additional communications, marketing, outreach, and content development activities as needed

Strategic Communications Specialist

• Partner with business stakeholders, Product Owners, technical teams, and program leadership to understand objectives, processes, and technology needs
• Elicit, analyze, document, and validate functional and technical requirements
• Create and maintain epics, features, user stories, acceptance criteria, business requirements, process flows, and supporting documentation
• Write clear, detailed, and testable user stories for development and QA teams
• Refine and prioritize the product backlog with Product Owners and development teams
• Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives, and release planning
• Serve as liaison between business stakeholders and technical delivery teams
• Develop and execute UAT strategies, test scenarios, test cases, and validation plans
• Coordinate UAT with business users, QA, development, and product teams
• Validate delivered functionality against business requirements and acceptance criteria
• Identify, document, prioritize, and track blockers and defects through resolution
• Use JIRA to manage requirements, stories, acceptance criteria, defects, tasks, sprint activities, and reporting
• Analyze technical issues and collaborate with developers and technical leads on root causes and solutions
• Support software development and implementation from requirements through post-production support
• Track risks, issues, assumptions, dependencies, and action items
• Provide program management support through status reporting, milestone tracking, meeting coordination, RAID management, dependency tracking, and management updates
• Coordinate delivery activities across multiple teams and workstreams
• Support release readiness and resolution of outstanding defects, requirements, and UAT issues
• Improve business analysis, testing, Agile delivery, and program processes
• Maintain project documentation and communicate requirements, testing status, risks, issues, and delivery progress

Senior Agile Business Analyst/Tester

Systems Engineer

• Conduct business and systems analysis and architecture reviews for automation and infrastructure improvement initiatives
• Determine system and application architectures aligned with business impact and financial costs
• Identify Azure cloud-first architectures aligned with the Azure Well-Architected Framework
• Research emerging technologies and propose capability improvements
• Lead technology adoption and establish architectural best practices
• Perform cloud engineering, operations, support, and maintenance for migration from sovereign to commercial cloud environments
• Design and implement automation using IaC, templating, policy as code, CI/CD pipelines, feature toggles, and chaos engineering
• Implement Terraform and Ansible for provisioning, configuration, and deployment
• Develop and enforce cloud governance policies and policy-as-code
• Build and maintain CI/CD pipelines
• Drive DevSecOps, CloudOps, SRE, and Platform Engineering efforts to reduce system administration toil
• Provide day-to-day cloud operations, monitoring, and troubleshooting to meet SLAs
• Review cloud resources for security compliance and best practices
• Implement backup, disaster recovery, and high availability strategies
• Ensure cloud resources are financially transparent and traceable to cost centers
• Lead discovery sessions, stakeholder interviews, and requirements analysis
• Analyze business processes and apply Lean and TQM principles
• Develop process maps, data flow diagrams, and entity-relationship diagrams using CASE tools
• Apply reverse engineering and reengineering disciplines to legacy systems
• Produce modernization, migration, strategic planning, and system implementation documents
• Audit Agile practices, recommend improvements, and coach teams on Scrum and Kanban
• Implement Agile maturity metrics and feedback loops
• Conduct IV&V of applications and systems
• Develop and execute test plans and report deficiencies with corrective actions
• Maintain documentation for system designs, architectures, automation scripts, and process improvements
• Advise senior leaders on IT strategy and modernization
• Evaluate major project phases for alignment with standards and organizational goals

IT Systems Engineer V

Customer Support

• Support KDS and its government customer
• Provide operations and maintenance for the Cotton and Tobacco Branch's Cotton and Tobacco Electronic Reporting System (CERS)
• Serve as technical lead for the HP NonStop Integrity environment
• Provide COBOL programming services to sustain uninterrupted operations of the Cotton Classing Programs
• Collaborate with leadership on short- and long-range IT strategies, system enhancements, and process improvements
• Gather and analyze customer requirements to create IT development and delivery plans
• Lead HP NonStop programming efforts
• Administer system installations, security, technical support, and storage solutions across 10 geographic locations
• Prepare, test, and implement programs; evaluate results; and apply corrective actions
• Train and mentor ITD staff and end-users
• Respond to CERS helpdesk questions and user inquiries
• Diagnose and resolve production application bugs and defects
• Perform daily system checks, audits, and backups
• Implement urgent regulatory or operational changes
• Ensure compatibility with Agency IT standards and third-party integrations
• Coordinate with domestic gins, mills, merchants, and federal agencies to deliver reliable services

CERS Support Specialist

• Partner with business stakeholders, Product Owners, technical teams, and program leadership to understand business objectives, processes, and technology needs
• Elicit, analyze, document, and validate functional and technical requirements
• Create and maintain epics, features, user stories, acceptance criteria, business requirements, process flows, and supporting documentation
• Write clear, detailed, and testable user stories for development and QA teams
• Serve as ScrumMaster for one or more Agile development teams
• Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
• Establish priorities and maintain healthy product backlogs
• Drive sprint execution, track commitments, identify risks and dependencies, and remove impediments
• Use JIRA to manage epics, user stories, tasks, defects, sprint boards, workflows, dashboards, and Agile metrics
• Support User Acceptance Testing, including test planning, coordination, defect tracking, business-user communication, and readiness/status reporting
• Work with technical teams on system architecture, integrations, APIs, applications, data flows, environments, and technical dependencies
• Translate technical and business requirements into actionable Agile work items
• Support program and project management activities, including status reporting, RAID tracking, dependency management, milestone tracking, resource coordination, and executive-level reporting
• Coordinate delivery activities across multiple workstreams
• Monitor Agile metrics including velocity, throughput, cycle time, sprint health, backlog health, and defect trends
• Facilitate issue resolution and escalate risks and blockers
• Promote Agile best practices, continuous improvement, transparency, accountability, and collaboration
• Support release planning, production readiness, deployment coordination, and post-release activities
• Maintain project and delivery documentation and provide visibility into progress, risks, and milestones

Senior Agile Scrum Master – Remote

• Serve as a liaison between business stakeholders and technical teams
• Gather and translate business requirements into functional specifications for ServiceNow solutions
• Work with business users, IT teams, and stakeholders to understand processes and identify improvement opportunities
• Facilitate requirements workshops, interviews, and focus groups
• Document business processes and create functional specifications, user stories, process flow diagrams, use cases, and workflow documentation
• Collaborate with ServiceNow developers and administrators to ensure accurate implementation
• Define acceptance criteria and develop test plans
• Conduct gap analysis between current and desired future states
• Design and document ServiceNow configuration requirements, including forms, workflows, catalog items, and reports
• Coordinate user acceptance testing and defect resolution
• Create training materials and conduct end-user training
• Develop and maintain requirements traceability matrices
• Participate in backlog grooming and sprint planning in Agile development
• Work with the Product Owner to prioritize enhancement requests and feature requirements
• Maintain business process documentation and standard operating procedures
• Analyze system usage data and metrics to identify improvement opportunities
• Support ServiceNow platform upgrades by assessing business impact and requirements
• Support change management activities related to ServiceNow implementation and user adoption

Business Analyst – ServiceNow

Graphics Designer

• Develop graphic design and visual communication products for monthly federal cybersecurity awareness campaigns
• Create campaign graphics, infographics, digital signage assets, kiosk materials, physical posters, and QR code-enabled materials
• Design visual assets reinforcing campaign themes, anchor messaging, and behavioral objectives
• Develop intranet homepage tile card graphics and web-based assets for agency intranet and cyber program pages
• Create paired visual assets for campaign e-blasts, videos, knowledge checks, and polls
• Develop cybersecurity training, awareness, communications, employee engagement, recognition, event, and program-wide visual products
• Revise and update visual materials based on stakeholder, subject matter expert, program manager, and accessibility reviewer feedback
• Incorporate Section 508 compliance feedback into design revisions before publication
• Collaborate with TV Studio and video production staff on campaign video visual elements
• Maintain organized design files and version-controlled asset libraries
• Coordinate with the Project Coordinator and Technical Writer to deliver visual assets on schedule and align with campaign communications and engagement schedules

Scrum Master

Tester, QA Engineer

Generative AI and Robotic Process Automation Developer

Full Stack Developer

Business Analyst, Tester

Architect/DevOps Engineer

Business Analyst

Scrum Master

Strategic Communications Specialist

Senior Agile Business Analyst/Tester

IT Systems Engineer V

CERS Support Specialist

Senior Agile Scrum Master – Remote

Business Analyst – ServiceNow

Graphic Designer