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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and mentoring QA teams while developing and implementing comprehensive QA strategies and frameworks. Proficient in managing test plans, metrics, and compliance with federal regulations, ensuring high-quality software deliverables.
Highest-signal resume keywords
QA LeadershipTest Automation FrameworksAgile MethodologiesDefect ManagementQA Metrics Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
QA MethodologiesTest PlansTest CasesTest ScriptsRoot Cause AnalysisQuality Assurance ProcessesSoftware Testing TypesRequirements TraceabilitySection 508 CompliancePublic Trust Clearance
Soft Skills
Analytical SkillsCritical ThinkingProblem-SolvingCommunication SkillsTeam Management
Tools & Technologies
Azure DevOpsJiraSeleniumPlaywrightCypress
Industry Keywords
Software Quality AssuranceSDLCSTLCAgile CeremoniesUAT
Tech Stack
Tools & technologiesAzureCypressSDLCSelenium
About the role
Key responsibilities & impact- Lead, manage, and mentor QA engineers and test analysts
- Develop, implement, and improve QA strategies, frameworks, methodologies, and standards
- Oversee the design, development, and execution of test plans, test cases, and test scripts
- Ensure complete and accurate test coverage across software deliverables
- Serve as the primary point of contact for QA matters and communicate QA status, risks, metrics, and findings
- Establish and maintain quality metrics, KPIs, and reporting dashboards
- Collaborate with project managers, developers, and business analysts during requirements reviews, design walkthroughs, and Agile ceremonies
- Drive adoption and continuous improvement of test automation frameworks and tools
- Oversee defect management and ensure timely resolution
- Conduct root cause analysis and implement corrective and preventive action plans
- Ensure QA activities comply with federal regulations, agency requirements, Section 508, security, and compliance guidelines
- Develop and maintain QA process documentation, SOPs, testing guidelines, and traceability matrices
- Coordinate and manage UAT with government customers and end users
- Assess and manage quality-related project risks and mitigation strategies
- Evaluate and implement testing tools, technologies, and methodologies
- Support proposals, program reviews, and audits with QA input and subject matter expertise
- Ensure QA adherence to Agile and SDLC best practices
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field from an accredited college or university
- 7+ years of experience in software quality assurance or test engineering, including at least 2 years in a QA leadership or management role
- Demonstrated experience developing and implementing QA strategies, frameworks, and processes across complex software development programs
- Experience managing and mentoring teams of QA engineers or test analysts
- Experience working in an Agile software development environment
- Proven ability to lead, manage, and develop high-performing QA teams
- Deep expertise in QA methodologies, testing types, and best practices across the full STLC and SDLC
- Strong experience overseeing test plans, test cases, and test scripts across functional, regression, integration, system, performance, and user acceptance testing
- Proficiency with defect tracking, project management, and collaboration tools such as Azure DevOps, Jira, or similar platforms
- Experience with test automation frameworks and tools such as Selenium, Playwright, Cypress, or similar
- Strong analytical, critical thinking, and problem-solving skills
- Ability to develop and report on QA metrics, KPIs, and dashboards
- Solid understanding of Agile methodologies, including Scrum
- Excellent written and verbal communication skills in English
- Experience developing and maintaining QA process documentation, SOPs, testing guidelines, and requirements traceability matrices
- Knowledge of Section 508 accessibility standards
- Ability to manage multiple priorities, projects, and deadlines
- Ability to obtain and maintain a Public Trust Clearance
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Paid parental leave
- Life and disability insurance
- Flexible spending accounts
- Commuter benefits
- Tuition reimbursement