Strategic Communications Lead

Koniag Government Services

. Develop and execute strategic communications plans for application rollouts, updates, and user adoption .

Posted 10/16/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing strategic communications plans, with a strong focus on user adoption and change management strategies. Proficient in translating technical information for diverse audiences and managing stakeholder communications within an Agile development environment.

Highest-signal resume keywords

Strategic CommunicationsChange ManagementUser AdoptionStakeholder ManagementAgile Development Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications Strategy DevelopmentTechnical Product MessagingPresentation CreationTraining Material DevelopmentSoftware Development Lifecycle (SDLC) UnderstandingUser Adoption CampaignsBriefing PreparationChange Management PrinciplesContent CreationMetrics Monitoring

Soft Skills

Exceptional Written CommunicationVerbal Communication SkillsStrong Presentation SkillsOrganizational SkillsAbility to Work Independently

Tools & Technologies

Adobe Creative SuiteCanvaAgile Development ToolsCollaboration Platforms

Certifications & Qualifications

Secret Trust Clearance

Industry Keywords

Federal Government IT EnvironmentStakeholder EngagementTechnical LiaisonPublic AffairsExecutive Briefings

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Develop and execute strategic communications plans for application rollouts, updates, and user adoption
Learn application functionality, purpose, and value propositions and present them to technical and non-technical audiences
Create presentations, newsletters, talking points, FAQs, training aids, release notes, and marketing-style collateral
Serve as liaison between development teams and government leadership
Translate technical progress and product capabilities into clear, actionable messaging
Plan and coordinate briefings, webinars, demos, and feedback sessions
Partner with Product Owners and Scrum Teams on application features, updates, and roadmaps
Design and implement user adoption and change management strategies
Monitor and report communication effectiveness and user adoption metrics
Coordinate with government Communications/Public Affairs offices to align messaging with agency standards and policy
Prepare executive-level briefing materials and presentations
Advise leadership on communications best practices and strategic messaging
Support internal team communications and alignment between technical teams and stakeholders

Requirements

What you’ll need

Bachelor’s degree in Communications, Marketing, Public Relations, Business, or related field from an accredited college or university
7+ years of experience in strategic communications, change management, or user adoption roles
Demonstrated experience developing and executing communications strategies for technical products or platforms
Experience interacting with and briefing senior leadership and government stakeholders
Exceptional written and verbal communication skills
Strong presentation skills, including presenting to senior government leadership and large audiences
Ability to quickly learn and articulate the functionality and value of multiple software applications
Strong understanding of software development lifecycle (SDLC) concepts and terminology
Experience creating briefing slides, newsletters, FAQs, training materials, and promotional content
Strong stakeholder management skills
Strategic planning skills
Familiarity with change management principles and user adoption strategies
Strong organizational skills and ability to manage multiple initiatives and deadlines
Ability to work independently and collaboratively within an Agile development environment
Ability to maintain a Secret Trust Clearance
Experience working within a federal government IT environment or supporting federal agency communications is desired
Familiarity with Agile Development Methodology, especially Scrum, is desired
Experience with Adobe Creative Suite or Canva is desired
Experience developing training content or user adoption campaigns for enterprise software rollouts is desired
Prior experience as a liaison between technical development teams and non-technical executive stakeholders is desired

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) retirement plan
Paid time off
Paid parental leave
Life and disability insurance
Flexible spending accounts
Commuter benefits
Tuition reimbursement
Remote work arrangement
Equal employment opportunity protections
Reasonable accommodation support