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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing People Operations across the UK and US, with a strong focus on HR systems management, compliance with employment legislation, and data governance. Proven ability to lead teams, streamline processes through automation and AI, and deliver insightful reporting for strategic decision-making.
Highest-signal resume keywords
People Operations ManagementHRIS ImplementationUK And US Employment LawData GovernanceCIPD Or SHRM Accreditation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Systems ManagementPayroll ProcessesBenefits AdministrationProcess ImprovementData ReportingAutomationWorkflow SimplificationProject ManagementChange ManagementPerformance Management
Soft Skills
Communication SkillsStakeholder ManagementCross-Functional CollaborationProblem-SolvingAttention To Detail
Tools & Technologies
RipplingHRISData DashboardsAutomation ToolsAI Integrations
Certifications & Qualifications
CIPD AccreditationSHRM Accreditation
Industry Keywords
People OperationsEmployee LifecycleComplianceGDPRData Privacy
About the role
Key responsibilities & impact- Manage the day-to-day delivery and continuous improvement of People Operations across the UK and US
- Translate People priorities into processes, workflows, service standards, and team objectives
- Monitor service delivery and ensure employees and managers receive timely, accurate guidance
- Partner with People colleagues and business stakeholders across the employee lifecycle
- Manage Rippling and other key People systems, including configuration, documentation, permissions, workflows, and data
- Improve system adoption through simplified workflows, self-service, automation, integrations, and AI
- Coordinate system vendors and implementation partners
- Support system implementations, upgrades, testing, and change management
- Manage UK and US payroll processes and coordinate with Finance and third-party providers
- Oversee UK and US benefits administration, renewals, communications, and employee queries
- Support administration of variable compensation plans
- Manage, coach, and develop three People Operations Generalists
- Set team expectations, priorities, and performance objectives
- Maintain People data governance, policies, procedures, documentation, and employee records
- Support compliance with UK and US employment legislation, GDPR, US data-privacy requirements, and internal governance standards
- Produce People reports, dashboards, and insights for workforce planning and decision-making
- Coordinate health and safety activities, records, training, risk assessments, reporting, and incident investigations across the UK and US
Requirements
What you’ll need- Proven experience managing People Operations services and supporting the development of a high-performing team
- Experience supporting employees and managers across both the UK and US
- Hands-on experience managing HR systems, including HRIS implementations, automation, system administration, and continuous process improvement
- Working knowledge of UK and US employment law, regulatory requirements, data governance, and payroll processes
- Experience using automation and AI to simplify workflows, improve efficiency, and reduce manual administration
- Strong People data and reporting skills, including identifying and communicating trends in attrition, absence, performance, and engagement
- Experience administering or supporting employee benefits and reward programmes, including renewals and market reviews
- Excellent communication skills
- Strong stakeholder management and cross-functional collaboration skills
- Strong project management, problem-solving, and prioritisation skills
- Proactive, adaptable, and resilient approach with strong attention to detail
- CIPD or SHRM accreditation is required
- Experience working with Rippling is highly preferred
- Candidates are subject to appropriate screening prior to appointment, including a DBS check
Benefits
Comp & perks- 28 days of annual leave in addition to public holidays
- Yearly professional training programmes
- Pension contributions
- Annual company share option awards
- AXA Health Insurance
- Employee Assistance Programme (EAP) with 24/7 telephone mental health support and GP consultations
- Life assurance up to four times annual salary
- Flexible remote working
- Cycle to Work Scheme
- Incapacity Income Protection