Kooth plc

Engineering Manager

• Report to the VP of Engineering
• Lead, manage, and support a remote-first full-stack engineering team of up to 8 engineers
• Hire, coach, mentor, provide feedback, and support hands-on career development
• Nurture a collaborative engineering culture valuing feedback, craft, and quality
• Guide high-integrity technical decisions and sustainable architecture development
• Evolve near- and long-term engineering strategy
• Lead outcomes for reliability, observability, developer experience, continuous integration, data and ML tooling, and infrastructure cost management
• Improve agile practices, delivery cadence, ways of working, and learning approaches
• Enable sustainable and timely delivery of technical solutions with cross-functional peers
• Provide context, support, and guidance to drive business outcomes
• Engage with the VP of Engineering and broader leadership team on engineering growth and strategy
• Help deliver digital mental health services for young people aged 13–25

Full-stack Engineer

• Design and build RESTful Node APIs, React frontends, and/or React Native mobile apps
• Regularly release working software using trunk-based development, automated test suites, and infrastructure-as-code principles
• Incorporate performance, resilience, observability, maintainability, security, and accessibility requirements
• Collaborate with other disciplines and build effective working relationships
• Establish a shared understanding of user needs and Kooth’s commercial and operational goals
• Deepen knowledge of software engineering industry trends and best practices through pair/mob programming and knowledge sharing
• Shadow the out-of-hours on-call response rota

Full-Stack Software Engineer I

Communications

• Develop and deliver communications strategies for target audiences
• Work with marketing and creative teams, external agencies and advisors
• Draft press releases, talking points, executive briefings, op-eds, policy position papers and internal communications
• Support crisis communications and rapid-response activity
• Monitor cultural, policy, legislative and regulatory developments relevant to the business
• Translate developments into actionable insights for leadership
• Build and maintain relationships with policymakers, clinical leaders, campaign groups and regulators
• Represent Kooth in industry coalitions, working groups and public forums
• Partner with senior leadership, commercial, research and marketing teams to inform strategic decisions
• Turn internal insights into compelling stories and identify barriers to growth
• Lead tools and systems tracking the impact of policy and communications activity
• Own internal project management tools
• Work with data science colleagues on agents and workflow automation

Communications & Policy Manager

People Operations

• Manage the day-to-day delivery and continuous improvement of People Operations across the UK and US
• Translate People priorities into processes, workflows, service standards, and team objectives
• Monitor service delivery and ensure employees and managers receive timely, accurate guidance
• Partner with People colleagues and business stakeholders across the employee lifecycle
• Manage Rippling and other key People systems, including configuration, documentation, permissions, workflows, and data
• Improve system adoption through simplified workflows, self-service, automation, integrations, and AI
• Coordinate system vendors and implementation partners
• Support system implementations, upgrades, testing, and change management
• Manage UK and US payroll processes and coordinate with Finance and third-party providers
• Oversee UK and US benefits administration, renewals, communications, and employee queries
• Support administration of variable compensation plans
• Manage, coach, and develop three People Operations Generalists
• Set team expectations, priorities, and performance objectives
• Maintain People data governance, policies, procedures, documentation, and employee records
• Support compliance with UK and US employment legislation, GDPR, US data-privacy requirements, and internal governance standards
• Produce People reports, dashboards, and insights for workforce planning and decision-making
• Coordinate health and safety activities, records, training, risk assessments, reporting, and incident investigations across the UK and US

People Operations Manager

Growth Marketing

• Own an assigned portfolio across Kooth’s priority and secondary markets, with accountability for progressing opportunities from initial development through signed contract
• Identify and develop direct revenue opportunities across state agencies, counties, large municipalities, higher education institutions, large education systems, and select local and regional public entities
• Build trusted relationships with executive decision-makers, budget owners, clinical and operational leaders, and other stakeholders critical to securing institutional investment
• Define and document the buyer, funding source, decision-making process, procurement requirements, competitive landscape, and contracting pathway for each active opportunity
• Lead institutional opportunities through business-case development, proposal, procurement, negotiation, and contracting, coordinating with Clinical, Marketing, Product, Legal, Finance, and Operations as needed
• Identify opportunities where institutional investment can advance a broader priority-market strategy, including establishing an anchor funder, implementation partner, or proof point for future public-sector growth

Director of Public Sector Growth

Vice President

About Us:
At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 10–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care.
Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact.
We bring this mission to life through Soluna, a digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact.

What We're Looking For:
The Vice President of Growth, Payers & Health Systems will lead Kooth's commercial growth across health plans, payers, health systems, IDNs, and other strategic healthcare and technology partners.
This is a hands-on commercial leadership role responsible for building pipeline, winning new enterprise customers, and delivering contracted revenue. The VP will own the full sales cycle while helping shape Kooth's payer and health system go-to-market strategy and building the function as the business grows.

How You'll Make an Impact:
Enterprise Sales & Growth

- Own and deliver annual payer, and health system sales targets, focused on net-new business, pipeline development, conversion, and forecasting.

- Build and advance a healthy pipeline of enterprise opportunities across targeted payers, health systems, and other strategic channel partners.

- Lead complex sales cycles from prospecting and discovery through proposal, negotiation, contracting, and close.

- Build trusted relationships with C-suite and senior healthcare leaders and translate Kooth's clinical and commercial value into compelling customer propositions.

- In collaboration with Kooth’s sales operations team, oversee strategic RFPs, RFIs, presentations, business cases, pricing discussions, and commercial negotiations in partnership with Finance, Legal, Clinical, and Product.

Commercial Strategy & Partnerships 

- Partner with Commercial leadership to define and execute Kooth's U.S. private-sector go-to-market and target-account strategy.

- Maintain strong knowledge of payer and health system priorities, healthcare economics, reimbursement models, competitive dynamics, and emerging market opportunities.

- Bring customer and market insights into Kooth's Product, Clinical, Marketing, and Service Delivery strategies.

- Partner across teams to identify contracting, clinical, regulatory, credentialing, data, and operational requirements early in the sales process.

- Ensure a seamless transition of new customers into implementation and Account Management while supporting strategic expansion opportunities.

Leadership & Commercial Excellence

- Operate as a player-coach, personally leading key strategic opportunities while building and developing the payer and health system sales function.

- Establish clear sales goals, pipeline discipline, forecasting, account planning, and deal-review processes.

- Provide executive leadership with clear reporting on pipeline, bookings, deal progression, risks, and market trends.

- Represent Kooth at customer meetings, conferences, industry events, and other strategic opportunities.