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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing multiple customer-facing implementations, ensuring alignment across teams, and effectively communicating with partners. Possesses strong organizational skills and the ability to navigate complex processes while maintaining a proactive approach.
Highest-signal resume keywords
Project ManagementCustomer-Facing ImplementationsAPI IntegrationData AnalyticsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementAPI IntegrationData AnalyticsImplementation ManagementProcess Development
Soft Skills
CommunicationProactivityCalm Under PressureJudgmentCollaboration
Tools & Technologies
Asana
Industry Keywords
BenefitsHR TechPaymentsFintechCross-Border
About the role
Key responsibilities & impact- Own new partner launches from signature to live: scope, plan, cadence, dependencies, and blockers
- Run roughly five concurrent projects
- Align product, engineering, benefits and commercial teams around the same plan and dates
- Define what go-live means for each launch and establish a shared definition
- Chase blockers, including with people who do not report to you
- Join partner calls alongside the Account Executive or Account Manager and lead the delivery portion
- Keep internal Asana tracking and the partner-facing view synchronized
- Identify slipping dates early and communicate changes to the company and partner
- Own renewals following partner launches
Requirements
What you’ll need- Experience running multiple customer-facing implementations at once rather than one large programme
- Either technical depth, comfortable with APIs and integration conversations, or a strong data and analytics background
- A track record of getting things delivered through people who don't report to you
- Calm and process-driven, with the judgement to know when the process is in the way
- Comfortable in front of customers, including when the news isn't good
- Able to hold a date, defend it, and change it early rather than late
- Highly organised and proactive
- Comfortable with pace and with processes that are still being built
- Benefits, HR tech, payments, fintech, cross-border or migration experience is a plus
- No prior insurance or pensions knowledge required
Benefits
Comp & perks- Health insurance via Kota
- Workplace pension with matched contributions up to 5% via Kota (location dependent)
- Group life assurance via Kota (location dependent)
- WFH stipend for your home office setup
- Annual company-wide offsite