Account Manager – Supply Chain and Logistics, SaaS

Kpler

. Proactively manage, retain, and expand multi-threaded relationships across assigned mid-market accounts to maximize net retention and customer satisfaction .

Posted 11/11/2026full-timeHouston • Texas • United StatesMid-LevelSenior💰 $126,000 - $148,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and B2B SaaS/DaaS sales, with a strong focus on maximizing customer retention and satisfaction through consultative engagement and data-driven insights. Proven ability to negotiate complex agreements and collaborate effectively across teams to drive revenue growth.

Highest-signal resume keywords

B2B SaaS/DaaS Sales ExperienceStrategic Account ManagementSalesforce CRM ProficiencyNegotiation SkillsHunter Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota AchievementSales ForecastingPipeline ManagementSWOT AnalysisStakeholder Mapping

Soft Skills

Consultative SellingRelationship ManagementCommunication Skills

Tools & Technologies

Salesforce

Industry Keywords

Supply ChainMaritime TechnologyManufacturing TechnologyLogistics TechnologyData Analytics

About the role

Key responsibilities & impact

Proactively manage, retain, and expand multi-threaded relationships across assigned mid-market accounts to maximize net retention and customer satisfaction
Formulate and execute account growth plans featuring executive summaries, SWOT analyses, stakeholder mapping, and whitespace identification
Initiate and lead consultative discussions with VPs, Directors, and economic buyers to uncover complex operational challenges and demonstrate measurable ROI
Negotiate complex renewal, upsell, and cross-sell agreements to secure profitable commercial terms for Kpler's DaaS and SaaS solutions
Partner with Product, Market Analysts, Customer Success, Account Development Representatives, and Marketing to turn usage insights into revenue growth
Maintain accurate sales forecasting and data hygiene in Salesforce while gathering client feedback to inform Kpler’s product roadmap

Requirements

What you’ll need

3+ years of B2B SaaS/DaaS commercial experience with a verifiable history of quota achievement selling data, analytics, or SaaS platforms
Demonstrated experience accessing, negotiating with, and closing deals directly with Director and VP-level economic decision-makers
Proven expertise in strategic account management, with the ability to balance long-term growth plans alongside short-term sales execution
Strong hunter mindset with a track record of uncovering and closing expansion, cross-sell, and upsell opportunities across enterprise departments or subsidiaries
Direct industry exposure or background in supply chain, maritime, manufacturing, or logistics technology sectors
Hands-on experience using Salesforce CRM for accurate sales forecasting and pipeline management