Director, Legal Operations

Kraken Digital Asset Exchange

. Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance .

Posted 10/13/2026full-timeRemote • United StatesLead💰 $134,200 - $298,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Legal Operations, including budget planning, legal technology management, and AI-driven process optimization. Proven ability to establish metrics and frameworks for operational efficiency and compliance in legal workflows.

Highest-signal resume keywords

Legal Operations ManagementAI Tool ImplementationBudget Planning and ForecastingMetrics and Dashboard EstablishmentProcess Design and Optimization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Legal Technology ManagementProcess DesignFinancial ManagementData-Driven ExecutionAutomation StrategyContract Lifecycle Management (CLM)Matter ManagementSpend ManagementKnowledge ManagementOperational Planning

Soft Skills

Communication SkillsChange ManagementInfluencing SkillsLeadershipAdaptability

Tools & Technologies

AI ToolsLegal Technology StackMetrics DashboardsCompliance ToolsPerformance Measurement Systems

Industry Keywords

FintechCryptoFinancial ServicesRegulated IndustriesEnterprise AI Governance

About the role

Key responsibilities & impact

Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance
Own Legal’s operating model across workflows, processes, resourcing, and service delivery
Own budget planning, forecasting, accruals, and cost modeling with Finance
Manage legal billing and outside counsel
Lead resourcing, capacity planning, headcount modeling, role design, and make/buy/automate decisions
Manage the legal technology stack, including CLM, matter management, AI tools, knowledge management, intake, and spend management
Enforce centralized ownership, standardization, and compliance across legal technology
Evaluate AI tooling, drive build-vs-buy decisions, translate requirements into technical roadmaps, ensure secure deployment, measure ROI, and lead integrations
Establish metrics, dashboards, and controls for workload, demand, spend, cycle times, efficiency, risk, and outcomes
Design and operate intake, triage, and demand-management frameworks, including prioritization models, service tiers, SLAs, and self-service pathways
Optimize vendor and contractor management, spend controls, billing review, performance measurement, and work allocation
Design, implement, and adopt AI-enabled legal workflows at scale
Evolve Legal knowledge management strategy through playbooks, templates, decision trees, and guidance
Prioritize operational, process, and technology initiatives based on impact, risk reduction, and ROI
Lead change management, training, and adoption for new processes, technologies, and AI systems
Ensure compliance with regulatory, security, privacy, and compliance standards
Maintain operational controls to reduce legal, regulatory, and model risk
Enable attorneys to focus on legal judgment, strategy, and advisory work

Requirements

What you’ll need

10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership
Experience scaling legal operations, legal technology, financial management, and data-driven execution
Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement
Understanding of legal workflows including contracts, regulatory, litigation, investigations, intake, outside counsel management, and process redesign
Hands-on experience optimizing CLM, matter management, spend management, intake, knowledge management, and AI tools
Ability to translate requirements into technical roadmaps and operational plans
Experience establishing metrics, dashboards, controls, and OKRs
Communication skills to influence legal leaders, executives, and technical teams
Experience operating in ambiguity and leading transformation in high-growth environments
Experience in fintech, crypto, financial services, or regulated industries (nice to have)
Background in enterprise AI governance, model risk management, or secure AI deployment (nice to have)
People management experience in Legal Operations or adjacent functions (nice to have)
Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards (nice to have)
Ability to work from the selected city and country; sponsorship requirements must be disclosed

Benefits

Comp & perks

Equity program
Bonus program
Wellness allowance
Medical insurance
Dental insurance
Vision insurance
401(k)
Diverse and inclusive workplace
Job-related skills or work-style assessments applied consistently across candidates
Kraken product dogfooding requirement after joining