Director, US Operations

Kraken Digital Asset Exchange

. Lead operations for Payward’s US equities business, including Kraken Securities LLC and operations for traditional stocks and xStocks .

Posted 11/9/2026full-timeRemote • United StatesLead💰 $134,200 - $298,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in brokerage and fintech operations, with a strong focus on regulatory compliance, operational controls, and team leadership. Proven ability to manage complex processes related to US equities, digital assets, and tokenized securities while ensuring effective collaboration across multiple departments.

Highest-signal resume keywords

12+ Years Experience In Brokerage Or Fintech OperationsIn-Depth Knowledge Of Execution, Clearing, And SettlementDirect Experience Operating Under SEC And FINRA RulesFINRA Series 7, Series 99, And Series 24Experience Hiring And Developing Operations Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ControlsCorporate ActionsToken Issuance And RedemptionInventory ManagementLiquidity ManagementBusiness Continuity PlanningKPI MonitoringRegulatory Approval ProcessesTrade ReportingException Management

Soft Skills

Exceptional JudgmentExecutive PresenceProblem-SolvingCollaborationLeadership

Tools & Technologies

Clearing FirmsCustodiansExchangesOn-Chain VenuesBusiness Analytics Tools

Certifications & Qualifications

FINRA Series 7FINRA Series 99FINRA Series 24Series 63Series 65Series 66

Industry Keywords

BrokerageFintechHighly Regulated IndustryDigital AssetsTokenized SecuritiesSEC ComplianceFINRA ComplianceSecurities LendingMargin RequirementsOperational Escalation

About the role

Key responsibilities & impact

Lead operations for Payward’s US equities business, including Kraken Securities LLC and operations for traditional stocks and xStocks
Own the end-to-end US equities order flow through clearing and settlement, including reconciliations, corporate actions, and exception management
Own xStocks operations, including token issuance and redemption, inventory and liquidity management, asset movements, and settlement across exchange, custodian, and on-chain venues
Serve as a named principal of Kraken Securities LLC and operational control point, including dual-approval sign-off on transactions and asset movements
Design and implement the operating model for Kraken Securities and xStocks
Build and run policies, written supervisory procedures, controls, books and records, business continuity, and KPI systems
Own launch readiness for new products and markets and test systems and procedures with clearing firms, custodians, exchanges, and R&D teams
Partner with Finance on controls for bank payments, customer funds, and reserve requirements
Ensure desk coverage and settlement/reconciliation controls support 24x5 and transition to 24x7 operations
Own vendor and partner operations, including onboarding, SLAs, and oversight
Lead severity-1 operational escalation, incident response, root-cause review, and remediation for US entities
Set performance targets, monitor progress, and report KPIs and costs to leadership
Hire and develop the operations team, build the licensing bench and succession plan, and scale the organizational structure
Partner with Marketing, Compliance, Product, Engineering, Operations, HR, and IT
Contribute to strategy and growth planning

Requirements

What you’ll need

12+ years of experience in brokerage or fintech operations and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer
Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry
In-depth knowledge of execution, clearing, settlement, custody, margin, securities lending, and corporate actions
Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and operational controls
Direct experience operating under SEC and FINRA rules, including books and records, supervisory procedures, trade reporting, and examination response
Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes
Proven record of defining structured approaches to solve complex challenges
End-to-end understanding of company value drivers and strong working understanding of business analytics
Experience hiring, managing, and developing operations teams
Exceptional judgment and executive presence to work with C-suite leaders, regulators, and external partners
Required at hire or within an agreed window: FINRA Series 7, Series 99, and Series 24
Must be eligible for registration and disclosure on Form BD and comfortable carrying named-principal responsibility in a regulated entity
Series 63 / 65 / 66 as required by state registration

Benefits

Comp & perks

Bonus program
Equity program
Wellness allowance
Medical insurance
Dental insurance
Vision insurance
401(k)