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Kraken Digital Asset Exchange

Senior Product Manager – Pro Onboarding

Kraken Digital Asset Exchange

. Own Kraken Pro's global onboarding experience end to end, from first landing through a client's first trade .

Posted 9/24/2026full-timeRemote • United StatesSenior💰 $110,400 - $220,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in product management with a focus on onboarding and user experience, leveraging data analysis and AI tools to enhance client engagement and drive growth in the crypto trading space.

Highest-signal resume keywords
Product Management ExperienceOnboarding ExperienceData FluencyAI Tools ProficiencyUser Experience Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
OnboardingActivationGrowth-Oriented UXData AnalysisSuccess Metrics Definition
Soft Skills
Excellent CommunicationCustomer-First Mindset
Tools & Technologies
AI Tools
Industry Keywords
CryptoTradingKYCKYB

About the role

Key responsibilities & impact
  • Own Kraken Pro's global onboarding experience end to end, from first landing through a client's first trade
  • Assess the onboarding funnel and drive continuous UX improvements
  • Understand Pro customers, their needs, messaging, and trading motivations
  • Analyze onboarding data to identify friction points, drop-offs, and high-leverage opportunities
  • Design onboarding experiences that build trust and confidence
  • Accelerate clients' path to their first trade
  • Partner with Design, Data, Engineering, and Marketing to ship improvements
  • Use AI to identify friction, predict drop-off, and personalize onboarding paths and messaging

Requirements

What you’ll need
  • 4+ years of product management experience
  • Strong track record in onboarding, activation, or growth-oriented UX work
  • Sharp product sense for user experience
  • Strong data fluency, including defining success metrics and analyzing funnels
  • Excellent written and verbal communication
  • Customer-first mindset
  • Fluent working with AI tools day to day
  • Passion for crypto and trading
  • Over 2 years of experience within Onboarding, Activation and KYC/KYB

Benefits

Comp & perks
  • Equity
  • Bonus program
  • Wellness allowance
  • Medical, dental, and vision benefits (US Only)
  • 401(k) benefits (US Only)