Staff Site Reliability Engineer – Dev Platform

Kraken Digital Asset Exchange

. Own the reliability, availability, and performance of the AI Gateway as a production-critical company-wide service .

Posted 10/28/2026full-timeRemote • Brazil, Peru, Colombia, Argentina, Mexico, ChileLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in site reliability and platform engineering, with a strong command of SLOs, observability, and incident management. Proficient in automating operations through infrastructure as code and mentoring engineers to enhance operational standards.

Highest-signal resume keywords

Site Reliability EngineeringKubernetesInfrastructure As CodeSLOs And ObservabilityRust Or Python Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Site Reliability EngineeringInfrastructure EngineeringKubernetesTerraformAPI Gateway ManagementIncident ManagementLoad BalancingRate LimitingObservabilityModel Evaluation Pipelines

Soft Skills

MentoringGood JudgmentTechnical Direction

Tools & Technologies

ConsulVaultOAuth 2.0/OIDCJWTMTLSOpenHandsClaude CodeVector DatabasesRelational DatabasesKey-Value Databases

Industry Keywords

AI GovernanceProduction ServicesHigh-Traffic ServicesSecurity-Sensitive EnvironmentsRegulated Environments

Tech Stack

Tools & technologies

CloudConsulKubernetesPythonRayRustTerraformVault

About the role

Key responsibilities & impact

Own the reliability, availability, and performance of the AI Gateway as a production-critical company-wide service
Define SLOs, error budgets, and on-call practices
Design multi-provider routing, failover, retries, rate limiting, and graceful degradation
Set technical direction for gateway architecture, capacity planning, and scaling
Build observability for LLM latency, errors, token usage, and cost by team and use case
Partner with Security, Finance, and AI governance stakeholders on access controls, budgets, audit logging, and data handling
Lead incident response and blameless post-incident reviews
Automate operations through infrastructure as code, safe deployments, and progressive rollouts
Mentor engineers and raise operating standards across Dev Platform

Requirements

What you’ll need

Extensive experience in site reliability, infrastructure, or platform engineering
Track record of owning high-traffic, business-critical production services
Deep hands-on experience with Kubernetes, a major cloud provider, and infrastructure as code such as Terraform
Strong command of SLOs, observability, and incident management
Proficiency in Rust or Python and ability to contribute to a production service codebase
Experience with API gateways, reverse proxies, or traffic management, including load balancing, rate limiting, failover, and caching
Experience with Consul and Vault for service discovery, configuration, and secrets management
Working knowledge of OAuth 2.0/OIDC, JWT, mTLS, and API keys for multi-tenant platforms and APIs
Experience with model evaluation pipelines for models, prompts, and agents
Familiarity with coding agents and agent harnesses such as OpenHands or Claude Code, including sandboxed operation
Experience with agent memory systems and vector, search, relational, and key-value databases
Staff-level influence, technical direction, and design documentation skills
Good judgment balancing reliability, cost, and developer velocity
Nice to have: LLM gateway/provider API experience, vLLM, Ray, Kubernetes controllers/operators, FinOps, and security-sensitive or regulated-environment experience

Benefits

Comp & perks

Remote work arrangement
Equal opportunity employment
Job-related skills or work-style assessments applied consistently
Opportunity to work with global financial infrastructure and open finance products