IT Manager

Krause Group

. Develop and maintain the organization's IT strategy and technology roadmap .

Posted 10/5/2026full-timeDes Moines • Iowa • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing IT strategies, technology roadmaps, and digital transformation initiatives, with a strong focus on AI adoption and operational resilience. Proven ability to lead cross-functional teams, manage technology budgets, and ensure compliance with cybersecurity and governance standards.

Highest-signal resume keywords

IT Strategy DevelopmentDigital Transformation LeadershipCybersecurity ComplianceVendor Relationship ManagementBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure ManagementCloud ComputingMicrosoft 365 AdministrationNetwork SecurityAI Strategy DevelopmentDisaster Recovery PlanningPerformance AnalysisCollaboration Platforms ManagementEndpoint ManagementData Governance

Soft Skills

Team LeadershipCommunication SkillsCustomer-Focused ServiceCoaching and MentoringNegotiation Skills

Tools & Technologies

Microsoft TeamsSharePointOneDriveExchange OnlineEntra IDCopilotSD-WANTCP/IPFirewallsVPN

Certifications & Qualifications

Microsoft CertificationCisco CertificationCybersecurity CertificationCloud CertificationIT Service Management Certification

Industry Keywords

IT GovernanceBusiness ContinuityRisk ManagementIncident ResponseService Delivery

Tech Stack

Tools & technologies

CloudCyber SecurityDNSFirewallsTCP/IP

About the role

Key responsibilities & impact

Develop and maintain the organization's IT strategy and technology roadmap
Partner with executive leadership to align technology initiatives with business goals
Lead technology modernization, digital transformation, and AI adoption efforts
Establish technology standards, governance frameworks, and operational policies
Evaluate emerging technologies and recommend business-value solutions
Develop and maintain the organization's AI strategy and roadmap
Lead global IT operations and service delivery
Oversee network, cloud, server, endpoint, telecommunications, and collaboration platforms
Ensure availability, performance, scalability, and reliability of technology services
Manage disaster recovery, business continuity, and operational resilience programs
Direct support for corporate offices, remote locations, and international operations
Partner with the vCISO on cybersecurity policies, standards, compliance, risk assessments, vulnerability management, third-party security reviews, incident response, and remediation
Provide strategic oversight of Microsoft 365, Entra ID, Teams, SharePoint, OneDrive, Exchange Online, Copilot, and related services
Drive collaboration, productivity, communication, and AI enablement initiatives
Ensure governance, compliance, and lifecycle management of collaboration platforms
Develop and manage annual IT operating and capital expenditure budgets
Negotiate technology contracts, software licensing agreements, and vendor relationships
Monitor technology spending and identify optimization and cost-saving opportunities
Manage managed service provider, consultant, and strategic partner relationships
Lead, mentor, and develop IT staff and technology partners
Establish performance expectations and professional development plans
Foster a customer-focused service culture
Ensure succession planning, cross-training, and knowledge transfer
Lead enterprise audiovisual technologies and workplace technology solutions
Ensure reliable operation of conference rooms, Microsoft Teams Rooms, scheduling panels, executive meeting spaces, and presentation technologies
Develop support standards and lifecycle management plans
Support executive meetings, town halls, and key corporate events through technology enablement
Provide strategic leadership, coordinate assigned functions, manage talent acquisition, and conduct annual performance assessments for direct reports

Requirements

What you’ll need

7+ years of progressively responsible experience in information technology, including infrastructure, systems, service delivery, cybersecurity, or related enterprise technology functions
3+ years of people-leadership experience, including setting priorities, delegating work, coaching performance, and developing team capability
Experience managing technology budgets, vendor relationships, contracts, and enterprise technology projects
Experience providing hands-on technical leadership across network, cloud, Microsoft 365, end-user computing, identity and access, and security environments
Experience supporting distributed, multi-business, or international operations, preferred
Bachelor's degree in information technology, computer science, a related technical discipline, or business, preferred
Relevant Microsoft, Cisco, cybersecurity, cloud, or IT service-management certification, preferred
Broad technical knowledge of enterprise networking, WAN and SD-WAN, cloud infrastructure, servers and storage, Microsoft 365, artificial intelligence, data governance, collaboration platforms, endpoint management, and audiovisual technologies
Working knowledge of TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing, monitoring, and performance analysis
Knowledge of cybersecurity, risk-management, access-control, incident-response, business-continuity, and compliance principles
Experience with incident, problem, change, asset, and vendor-management practices
Ability to build business cases, manage budgets, negotiate, and evaluate technology investments based on cost, value, risk, and sustainability
Ability to communicate complex technical information to senior leaders, business partners, vendors, and non-technical users
Sound judgment, confidentiality, and prompt escalation of material technology or security risks
Ability to lead across U.S. and international teams
Normal office environment and ability to perform associated physical requirements, including occasionally moving equipment weighing up to 25 pounds

Benefits

Comp & perks

Equal Opportunity Employer
Culture of equity and inclusion
Professional development plans
Cross-training and knowledge transfer
Career development through leadership and mentoring opportunities