kwiff

Customer Success Manager

• Take ownership of assigned CRM campaigns and keep relevant stakeholders informed
• Execute campaign and promotional activities focused on engaging player experiences
• Collaborate with the wider kwiff team to address and resolve user queries
• Assist with design tasks using tools such as Adobe Photoshop
• Contribute to user-journey development and monthly planning sessions
• Provide insights and ideas to enhance player experience
• Manage and analyse data to assess campaign impact
• Support informed decisions for future initiatives

Junior CRM Coordinator