Senior IT Operations Engineer

Kwik Lok Corporation

. Design, install, configure, and manage network infrastructure across headquarters, manufacturing plants, and international sites .

Posted 10/9/2026full-timeRemote • United StatesSenior💰 $117,800 - $128,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in network infrastructure design, management, and security, with a strong focus on multi-site environments and enterprise wireless solutions. Proficient in Microsoft 365 administration, incident response, and IT policy governance.

Highest-signal resume keywords

Network Infrastructure ManagementCCNP or CCNA CertificationMicrosoft 365 AdministrationFirewall ManagementIncident Response Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network SegmentationVLAN ConfigurationIPSEC VPN ImplementationEnterprise Wireless DesignVirtualization SupportWindows Server ManagementBackup and Recovery SystemsCloud NetworkingCI/CD PracticesRouting and NAT

Soft Skills

Customer Service SupportMentoring IT Team MembersCollaboration with VendorsChange Control ParticipationProblem Solving

Tools & Technologies

Microsoft Entra IDMicrosoft DefenderIntuneHappy FoxScribeAzureGitGitHub

Certifications & Qualifications

CompTIA Network+CompTIA Security+AWS Solutions Architect

Industry Keywords

WAN ArchitectureMulti-Vendor Network PlatformsOperational TechnologyIT Policy GovernanceDisaster Recovery Readiness

Tech Stack

Tools & technologies

AWSAzureCloud

About the role

Key responsibilities & impact

Design, install, configure, and manage network infrastructure across headquarters, manufacturing plants, and international sites
Design and maintain resilient WAN architecture with dual-ISP and wireless/cellular failover
Implement network segmentation, VLANs, routing, NAT, access rules, IPSEC VPN, and IPS/IDS
Design and support enterprise wireless networks, including plant-floor wireless for operational technology
Manage multi-vendor network platforms and standardize configurations across locations
Monitor network performance and produce network status reports
Implement infrastructure security measures and lead response to security incidents
Administer identity and access management across Microsoft Entra ID, Microsoft 365, and OneLogin
Manage endpoint security and device standardization using Microsoft Defender and Intune/Autopilot
Support virtualization and server infrastructure, including VM provisioning and Windows Server upgrades
Support and document backup and disaster recovery systems, including testing disaster recovery readiness
Deploy, repair, replace, dispose of, and inventory computing equipment
Provide customer service support, manage tickets in Happy Fox, and resolve escalated network and infrastructure issues
Author standard operating procedures and runbooks in Scribe
Assist with infrastructure, networking, telecom, cloud phone system, and site expansion deployments
Coordinate with vendors, carriers, and service partners on repairs, upgrades, renewals, evaluations, and contracts
Mentor IT team members and participate in change control
Contribute to IT policy, governance, and security standards and advise leadership on infrastructure best practices
Provide off-hours support for outages, upgrades, and maintenance across global time zones
Support Kwik Lok production activities involving the manufacture of Kwik Lok closures and continuous improvement of quality, food safety, and manufacturing processes

Requirements

What you’ll need

At least 5 years of experience in network and infrastructure support, including multi-site or distributed environments
CCNP or CCNA required
CompTIA Network+, CompTIA Security+, AWS Solutions Architect, or Microsoft certifications a plus
Demonstrated experience with firewall management, WAN/LAN architecture, network segmentation, VPN, and enterprise wireless (802.1X)
Experience with cloud networking and application delivery (Azure), source control (Git/GitHub), and CI/CD practices
Intermediate to advanced proficiency in Microsoft 365 administration, Entra ID, Intune, and Defender
Experience supporting virtualization, Windows Server environments, and backup and recovery platforms
Experience leading incident response and root cause analysis, or serving as an escalation point in an MSP or multi-client environment
Experience authoring IT policy and governance standards
Must be able to pass pre-employment drug and background screenings
Must have a valid US passport, or be able to obtain after hired
Must be legally authorized to work in the United States without sponsorship
Must be available Monday through Friday, 8am to 5pm PST, with occasional off-hours availability
Must possess a physical workspace that facilitates telework and complete telework environment safety assessments
Must use video during virtual meetings
Ability to travel approximately 25–35% of the time
Ability to work periodically in office and manufacturing plant environments, including network closets and warehouse areas
May lift up to 50 lbs. on occasion

Benefits

Comp & perks

Medical, Dental, Vision, Prescription, Life and Disability Insurance plans (eligible 1st of the month following date of hire)
401(k) Plan with company match (90 day waiting period, restrictions apply)
Paid Time Off (90 day waiting period, prorated for first year)
Vacation: 120 hours a year, with increases based on years of service
Holidays: 70 hours a year (8.5 days)
Sick Leave: 40 hours a year, prorated for first year
Employees may be eligible for annual performance bonuses
Remote work arrangement
Kwik Lok will supply the employee with all necessary technology to perform work
Travel and off-hours availability support across global time zones
Equal employment opportunity and reasonable accommodations