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Kyndryl

AS400/iSeries Batch Operations

Kyndryl

. Lead and oversee daily operations for Mainframe Batch Processing, Console Operations, Mainframe Technical Support, and iSeries environments .

Posted 10/19/2026full-timeChennai • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Mainframe Batch Processing, Console Operations, and iSeries environments, with a strong focus on incident management, SLA governance, and operational support. Proven ability to lead teams in a 24x7 production support environment while ensuring effective communication and collaboration across cross-functional teams.

Highest-signal resume keywords
Mainframe OperationsAs400/iSeries Batch OperationsIncident ManagementSLA ManagementTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Batch ProcessingTroubleshootingBackup/RecoveryOperating SystemsInfrastructure SupportScheduling SoftwareAnalytical SkillsProblem ResolutionDocumentationReporting
Soft Skills
Customer CommunicationStakeholder ManagementLeadershipCollaborationMulti-Priority Management
Tools & Technologies
ITSM/RemedyQMXSharePointIPC ToolsVDI Environments
Industry Keywords
Financial ServicesEnterprise ProductionOperational Governance24x7 Support EnvironmentSev1/Sev2 Incident Management

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Lead and oversee daily operations for Mainframe Batch Processing, Console Operations, Mainframe Technical Support, and iSeries environments
  • Monitor and control complex computer systems, networks, and applications to ensure uninterrupted service delivery
  • Perform batch operations according to SLAs and operational procedures
  • Analyze and troubleshoot first-level incidents, resolving or escalating issues appropriately
  • Provide technical guidance and operational support across Mainframe, Technical Support, iSeries, and MRO environments
  • Manage daily, weekly, and shift-based schedules for operational coverage
  • Coordinate staffing and workload distribution for batch streams and LPAR coverage
  • Collaborate with cross-functional teams and support customer service delivery

Requirements

What you’ll need
  • 4 years of experience in As400/iSeries Batch Operations
  • Experience with scheduling software, reporting, and logging
  • Proficient with operating systems
  • Experience with troubleshooting, backup/recovery, and basic networking
  • Strong experience in Mainframe Operations, Batch Processing, Console Operations, and Infrastructure Support
  • Experience with ITSM/Remedy ticketing systems and incident management processes
  • Strong understanding of SLA management and operational governance
  • Proven ability to lead Sev1/Sev2 incident management and SWAT calls
  • Excellent customer communication and stakeholder management skills
  • Strong documentation and reporting capabilities
  • Experience managing operations teams in a 24x7 production support environment
  • Knowledge of Mainframe technologies, iSeries operations, and enterprise infrastructure support
  • Strong analytical, troubleshooting, and problem-resolution skills
  • Ability to manage multiple priorities in a fast-paced operational environment
  • Proficient with Windows or Mac operating systems
  • Experience supporting financial services or enterprise production environments
  • Familiarity with QMX, SharePoint, IPC tools, VDI environments, and operational governance processes
  • Experience presenting operational reviews and RCA findings to senior leadership
  • Leadership experience managing geographically distributed teams

Benefits

Comp & perks
  • Flexible, supportive environment
  • Well-being prioritized
  • Be Well programs supporting financial, mental, physical, and social health
  • Personalized development goals
  • Continuous feedback
  • Certifications with Microsoft, Google, and Amazon
  • Coaching and hands-on learning experiences
  • Cutting-edge learning opportunities
  • Career pathing and professional development support