Benefits Manager

Kyndryl

. Administer employee benefit programs, including enrollment, life events, and ongoing eligibility changes .

Posted 9/18/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering employee benefit programs, managing HR systems, and supporting open enrollment activities. Proficient in interpreting benefits policies and maintaining compliance with confidentiality standards while handling employee data.

Highest-signal resume keywords

Employee Benefits AdministrationHR Systems ManagementOpen Enrollment SupportCase Management ToolsBenefits Policy Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee BenefitsHR SystemsBenefits TransactionsData ManagementProcess ImprovementDocumentation MaintenanceEligibility RulesPayroll Knowledge

Soft Skills

Attention to DetailProfessionalismCommunication

Tools & Technologies

Case Management Tools

Industry Keywords

Human ResourcesTotal RewardsBenefits PoliciesOpen EnrollmentExternal Benefits Providers

About the role

Key responsibilities & impact

Administer employee benefit programs, including enrollment, life events, and ongoing eligibility changes
Respond to employee inquiries about benefits policies, programs, and procedures
Process benefits-related transactions in HR systems
Coordinate with external benefits vendors and internal HR partners to resolve issues and exceptions
Support open enrollment activities, including communications, system readiness, and issue resolution
Monitor benefit cases and requests through ticket or case management tools
Maintain documentation and knowledge articles related to benefits processes and employee guidance
Identify recurring issues or trends and share insights to support process improvements

Requirements

What you’ll need

Experience in a Human Resources, benefits, or total rewards related role
Hands-on experience administering employee benefits or supporting benefits-related transactions
Experience using HR systems or case management tools to manage employee requests
Ability to interpret and apply benefits policies, procedures, and eligibility rules
Strong attention to detail when managing employee data and benefit records
Ability to work with confidential employee information in a compliant and professional manner
Fluent English
Native Portuguese
Fluent Spanish
Bachelor's degree in Human Resources, Business, or a related field (preferred)
Experience supporting open enrollment or large-scale benefits communications (preferred)
Familiarity with external benefits providers or brokers (preferred)
Basic knowledge of payroll or HR services (preferred)

Benefits

Comp & perks

Ambiente flexível e acolhedor
Bem-estar como prioridade
Programas Be Well que apoiam a saúde financeira, mental, física e social
Metas personalizadas de desenvolvimento
Feedback contínuo
Certificações com Microsoft, Google e Amazon
Coaching e experiências de aprendizagem prática
Oportunidades de aprendizagem de ponta
Plano de carreira e suporte ao desenvolvimento profissional
Programa de indicação de funcionários