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Kyndryl

Business Analyst

Kyndryl

. Serve as a bridge between business stakeholders and technical delivery teams .

Posted 10/22/2026full-timeRemote • Arizona • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities while effectively translating business needs into actionable requirements. Proficient in developing user stories, acceptance criteria, and maintaining high-quality documentation throughout the delivery lifecycle.

Highest-signal resume keywords
Business AnalysisRequirements DevelopmentAgile Delivery PracticesUser Story CreationStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Requirements DefinitionProcess FlowsAcceptance CriteriaSDLC UnderstandingDocumentation Skills
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsCollaborationCommunication Skills
Tools & Technologies
AI-Assisted ToolsModern Productivity Tools
Industry Keywords
Business StakeholdersTechnical Delivery TeamsBacklog RefinementProcess ImprovementTechnical Teams

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Serve as a bridge between business stakeholders and technical delivery teams
  • Analyze business processes and translate business needs into actionable requirements
  • Work with customers, subject matter experts, product teams, architects, and engineers
  • Define requirements, develop user stories and acceptance criteria
  • Maintain alignment between business objectives and delivered functionality
  • Participate across the delivery lifecycle, from discovery and requirements definition through backlog refinement, development, testing, and validation
  • Identify gaps, dependencies, assumptions, and process-improvement opportunities
  • Maintain high-quality, traceable requirements and supporting documentation
  • Use approved AI-assisted tools and modern analysis practices to improve requirements and solution delivery
  • Track requirements, decisions, dependencies, and action items
  • Support research, analysis, documentation, and requirements development

Requirements

What you’ll need
  • 1–3 years of professional experience in business analysis, technology delivery, project coordination, product support, or a related role
  • Relevant internships or comparable experience may be considered
  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience
  • Strong analytical and problem-solving skills
  • Ability to develop clear requirements, user stories, acceptance criteria, process flows, and supporting documentation
  • Strong written and verbal communication skills
  • Ability to work effectively with business and technical stakeholders
  • Highly organized, with ability to track requirements, decisions, dependencies, and action items
  • Basic understanding of SDLC and Agile delivery practices
  • Comfort working with technical teams and understanding applications, integrations, data, and system behavior
  • Ability to learn new business domains and technologies quickly
  • Comfortable using modern productivity and AI-assisted tools
  • Self-motivated and collaborative, with willingness to take ownership while seeking guidance
  • COVID-19 vaccination may be required when working at a client, customer, or partner location

Benefits

Comp & perks
  • Employee benefits supporting employees and families, with choice and coverage reflecting employee diversity
  • Employee learning programs and access to industry learning
  • Certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
  • Company-wide volunteering and giving platform
  • Ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
  • Access to state-of-the-art resources and Fortune 100 clients