Computer Operator

Kyndryl

. Supervise and control intricate computer networks and applications .

Posted 10/26/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $55,200 - $99,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex computer networks and applications while providing 24x7 support. Proficient in troubleshooting, customer relations, and collaborating with cross-functional teams to ensure effective service delivery.

Highest-signal resume keywords

Operations ExperienceWindows And Office ProductsNetwork FundamentalsMajor Incident ProcessProblem And Change Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingBatch OperationsSystem Management ProcessesCustomer Delivery SupportNetwork Fundamentals

Soft Skills

Customer RelationsCommunication SkillsIndependent Navigation

Tools & Technologies

ACESAnsible ControllerBMC TrueSightServiceNow/CMDBSplunk EnterpriseVMware vSphereJira/RallyDynatraceControl-MGrafana

Industry Keywords

Multi-Vendor Environment24x7 SupportAlternate Work ScheduleFirst-Level IssuesCross-Functional Collaboration

Tech Stack

Tools & technologies

AnsibleAWSDistributed SystemsGrafanaJenkinsServiceNowSplunkVMware

About the role

Key responsibilities & impact

Supervise and control intricate computer networks and applications
Operate distributed systems in a multi-vendor environment
Perform batch operations according to service agreements
Analyze first-level issues across systems
Resolve or route issues as appropriate
Develop support system management processes specific to customer requirements
Collaborate with cross-functional teams and technical professionals
Support complex processes, essential systems, and customer delivery
Maintain 24x7 support through alternate work schedules

Requirements

What you’ll need

At least 2 years’ experience in an Operations environment
At least 2 years’ hands-on experience working with Windows and Office products, including Word, Excel and Teams
Excellent customer relations/communications skills
Ability to detect and troubleshoot problems and navigate independently
Ability to work an Alternate Work Schedule (AWS) to maintain 24x7 support, including any shift, weekends, and holidays
Required to pass stringent background checks
Working knowledge of network fundamentals such as routers, switches and circuits
High school education required
College education preferred
Working knowledge of the Major Incident process preferred
Working knowledge of the Problem and Change processes preferred
Experience with specified systems and tools, including ACES, Ansible Controller, BMC TrueSight, Confluence, Control-M, DLP, Dynatrace, FedIdentity, GitLab/GitHub, Grafana, Infoblox IPAM, Jenkins, Jira/Rally, Okta, Netcool, PSM, PuTTY/Secure CRT, ServiceNow/CMDB, Splunk Enterprise, VMware vSphere, VMware Workspace ONE, and WebSphere Admin Console

Benefits

Comp & perks

Discretionary annual bonus program based on performance
Medical and dental coverage
Disability benefits
Retirement benefits
Paid leave
Paid time off
Employee learning programs
Access to certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
Company-wide volunteering and giving platform
Diversity and inclusion support through Kyndryl Inclusion Networks