Director, Account Management

Kyndryl

. Develop and execute account strategies to grow and retain Kyndryl's valuable accounts .

Posted 9/17/2026full-timeBogota • ColombiaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management, including ownership of P&L, customer satisfaction, and compliance. Proven ability to drive revenue growth through strategic relationship building and innovative solutions in technical sales.

Highest-signal resume keywords

Account P&L ManagementSales Process ManagementRevenue Growth StrategiesCustomer Relationship ManagementTechnical Solutions Sales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementP&L OwnershipSales Strategy DevelopmentRevenue AnalysisOpportunity Qualification

Soft Skills

Open-MindednessEmpathy in Customer Relationships

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Business TrendsTechnology TrendsIndustry Best PracticesC-Suite EngagementGo-To-Market Strategy

About the role

Key responsibilities & impact

Develop and execute account strategies to grow and retain Kyndryl's valuable accounts
Generate new opportunities and expand existing work into larger scopes and new capabilities
Sell new offerings and minimize erosion to maximize renewals
Own the account P&L, customer satisfaction, integrity, and account compliance
Create, maintain, and develop relationships with C-suite decision-makers
Collaborate with sales team members across the sales process from prospecting to closing
Build go-to-market pipelines with partners
Apply industry expertise and external best practices to provide innovative solutions
Identify and qualify opportunities for tailored customer services
Ensure account excellence and maintain integrity
Transform the future of account management

Requirements

What you’ll need

Experience running account P&L
Deep knowledge of business and technology trends and industry best practices
Experience managing the sales process end-to-end
Proven experience with revenue growth, cost, profitability, trends, and risks
Open-minded and empathetic approach in customer relationships
Bachelor's degree or Master’s degree (preferred)
Sales experience in technical solutions (preferred)

Benefits

Comp & perks

Flexible, supportive environment
Well-being support through Be Well programs covering financial, mental, physical, and social health
Hybrid-friendly culture
Personalized development goals and continuous feedback
Certifications with Microsoft, Google, and Amazon
Coaching and hands-on learning experiences
Cutting-edge learning opportunities
Career path and development tools